Team Lead
- Shacube Marketing
- 3 - 6 years
- Hyderabad
- 1 month ago
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Job Description
Shacube Marketing is seeking a dynamic and results-oriented Team Lead to spearhead our Telecom Telesales team in Hyderabad. You will be responsible for leading a team of telesales executives to achieve and exceed sales targets for our telecom products and services. This role demands a strong understanding of sales principles, excellent leadership and coaching abilities, and a proven track record of driving sales performance within the telecom industry.
Responsibilities:
- Team Leadership and Performance Management:
- Lead, motivate, and mentor a team of telesales executives to achieve individual and team sales targets.
- Set clear daily, weekly, and monthly sales objectives for the team.
- Monitor team performance, track key metrics (e.g., conversion rates, call volumes, average order value), and provide regular feedback.
- Conduct regular team meetings, coaching sessions, and performance reviews to enhance sales skills and product knowledge.
- Identify training needs and collaborate with the training department to develop and deliver relevant training programs.
- Foster a positive, competitive, and high-energy team environment.
- Sales Strategy and Execution:
- Understand and effectively communicate the features and benefits of our telecom products and services (e.g., broadband, mobile plans, enterprise solutions).
- Ensure the team adheres to established sales processes and scripts while encouraging innovative sales approaches.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Collaborate with the sales management team to develop and implement effective sales strategies and campaigns.
- Stay updated on competitor offerings and market trends in the telecom sector.
- Operational Efficiency:
- Manage daily team operations, including call monitoring, lead distribution, and reporting.
- Ensure accurate and timely recording of sales activities and customer information in CRM systems.
- Address and resolve team-related issues and escalate complex matters to the appropriate channels.
- Ensure compliance with all company policies and procedures.
- Reporting and Analysis:
- Prepare and present regular sales reports, highlighting team performance against targets.
- Analyze key performance indicators (KPIs) to identify areas of success and areas needing improvement.
- Provide insights and recommendations to the sales management team based on team performance and market feedback.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 3+ years of experience in telesales, preferably within the telecom industry.
- Proven track record of achieving and exceeding sales targets.
- Minimum 2+ years of experience in a team lead or supervisory role within a telesales environment.
- Strong understanding of sales principles, techniques, and customer relationship management.
- Excellent communication, interpersonal, and persuasive skills.
- Ability to motivate and coach a team to achieve high performance.
- Strong analytical and problem-solving skills.
- Proficiency in using CRM systems and other sales-related tools.
- Fluency in English and Hindi. Knowledge of Telugu would be an advantage.
- Ability to work in a fast-paced and target-driven environment.
Preferred Qualifications:
- Experience selling specific telecom products and services
- Familiarity with local telecom market dynamics in Hyderabad and Telangana.
- Experience in conducting sales training and development programs.
To Apply:
Interested candidates are invited to submit their resume and cover letter to hr******e@gm**l.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: Head - BD / Pre SalesEmployement Type: Full timeContact Details:
Company: Shacube MarketingLocation(s): Hyderabad
Keyskills: Sales Team Management
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