Collection Executive / Collection Agent Voice Process (BPO)
Outbound Calls: Make calls to customers with outstanding dues. Remind them of their pending payments politely but firmly.
Debt Collection: Negotiate payment terms, settlements, or partial payments. Provide payment options or plans where applicable. Customer Interaction: Answer inbound queries related to payments.
Handle objections or disputes professionally.
Keyskills: warm calling cold calling inbound process outbound calling communication skills outbound sales
Established in 2004, Conneqt headquartered in Bangalore is India’s leading Digital IT & BPM services provider, and a division of Quess Corp Limited (BSE: 539978, NSE: QUESS). At Conneqt we strive to help our customers in growing revenues, enabling efficiencies, and enhancing customer ex...