Research and gather information: Conduct research to understand technical concepts, products, and processes by interviewing engineers, developers, and other stakeholders to gather necessary details. Content creation: Write and edit technical documentation including user manuals, product specifications, training materials, FAQs, release notes, and online help guides. Audience analysis: Tailor content to the appropriate audience level, using clear language and appropriate terminology for both technical and non-technical users. Visual aids: Incorporate diagrams, screenshots, flowcharts, and other visuals to enhance understanding and clarity of technical information. Collaboration: Work closely with subject matter experts (SMEs) to ensure the accuracy and completeness of technical details within documentation. Quality control: Proofread and edit documents to eliminate errors in grammar, syntax, and technical accuracy. Content management: Maintain and update documentation to reflect changes in products, processes, or regulations. Feedback loop: Gather feedback from users and stakeholders to identify areas for improvement and iterate existing documentation.
Required skills for a Lead technical writer:
Excellent writing and editing skills: Ability to communicate complex technical information in a clear, concise, and engaging manner. Technical knowledge: Understanding technical concepts and terminology related to the industry or product area. Attention to detail: Meticulous focus on accuracy and consistency in technical documentation. Organizational skills: Ability to manage multiple projects and deadlines efficiently. Collaboration skills: Effective communication and collaboration with cross-functional teams to gather information and incorporate feedback. Software proficiency: Familiarity with authoring tools like Microsoft Word, Adobe Acrobat, and potentially content management systems (CMS). Visual design skills: Basic understanding of visual design principles to create effective graphics and layouts.
Work environments:
Embedded and IOT Devices Design and Development Software Development for IOT Devices
Good to Have::
Knowledge of Technical documentation standards o IEC/IEEE 82079-1: A documentation standard o ISO 2651x: Software documentation for target groups o ISO/AWI 21999: A guideline for improving the quality of translations
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT & Information Security - OtherRole: IT & Information Security - OtherEmployement Type: Full time