Customer Support @ Cv Solutions

Job Description

Job Title: Customer Care Executive (BPO - Voice Process)
Location: Noida
Experience: 0-1 year (Freshers Welcome)
Salary: 13,000 - 15,000 (In-hand)( For Hindi speaking person)
            Rs15hidden_mobile0 ( For English speaking person)
Employment Type: Full-time
Interview Mode: Face-to-Face (F2F)
Joining: Immediate


Job Description:
We are looking for enthusiastic and customer-focused individuals to join our BPO - Voice Process team. As a Customer Care Executive, you will be responsible for handling inbound and outbound calls, resolving customer queries, and ensuring a high level of customer satisfaction.


Key Responsibilities:
   Handle customer inquiries via phone in a professional manner.
   Resolve queries, provide solutions, and guide customers effectively.
   Maintain customer records and update the database with accurate information.
   Follow company protocols and ensure adherence to quality standards.
   Work collaboratively with team members to improve customer service experience.


Requirements:
Education: Any Graduate
Experience: 0-2 year (Freshers are welcome)
Languages: English preferred; Hindi speakers also considered
Strong communication and problem-solving skills
Customer-focused mindset with a positive attitude
Ability to work in a fast-paced environment


Perks & Benefits:
Competitive in-hand salary
Growth opportunities within the organization
Training and development support
Friendly and professional work environment

Employement Category:

Contact Details:

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Keyskills:   customer service voice support bpo bpo voice telecalling voice process customer care customer support fresher fresher graduate