Managed Services Apprentice @ Kaleris

What You ll Do

Depending on your learning path and team needs, you will:

• Learn to monitor, troubleshoot, and support the N4 Terminal Operating System (TOS) and its supporting ecosystem.
• Assist with EDI message configuration, deployment, and basic troubleshooting.
• Support BI solutions and dashboards using tools like Power BI or Crystal Reports.
• Gain exposure to cloud-based and on-prem IT infrastructure, including networks, servers, and databases.
• Participate in customer support activities, helping resolve incidents within defined SLAs.
• Shadow experienced engineers and gradually take ownership of specific repeatable tasks.
• Document solutions, contribute to knowledge bases, and improve internal processes.
• Be part of an on-call/shift rotation over time as you gain experience.

Who You Are

• A recent graduate or early-career professional with a diploma or degree in Computer Science, IT, Engineering, or related fields.
• Passionate about tech and eager to learn.
• Curious about systems, data, and problem-solving.
• Comfortable working in a fast-paced, customer-facing environment.
• Strong communicator with good written and verbal English skills.
• Bonus if you ve dabbled in Infrastructure, Linux, Python, Networking, or Power BI - but not a must.

Why Join Us

• Structured onboarding mentorship with real-world exposure.
• Rotational experience across key Managed Services disciplines - from apps to infra.
• Opportunities to grow into specialized roles in Application Support, EDI, BI, or Infrastructure.
• A chance to be part of a global team that keeps the world s supply chain running.
• Long-term career growth in a company that values people, performance, and purpose.

We re Looking for People Who...

• Ask why and how often.
• See challenges as opportunities.
• Thrive in team environments but can work independently too.
• Care about doing things right, not just fast.

What You ll Do

Depending on your learning path and team needs, you will:

• Learn to monitor, troubleshoot, and support the N4 Terminal Operating System (TOS) and its supporting ecosystem.
• Assist with EDI message configuration, deployment, and basic troubleshooting.
• Support BI solutions and dashboards using tools like Power BI or Crystal Reports.
• Gain exposure to cloud-based and on-prem IT infrastructure, including networks, servers, and databases.
• Participate in customer support activities, helping resolve incidents within defined SLAs.
• Shadow experienced engineers and gradually take ownership of specific repeatable tasks.
• Document solutions, contribute to knowledge bases, and improve internal processes.
• Be part of an on-call/shift rotation over time as you gain experience.

Who You Are

• A recent graduate or early-career professional with a diploma or degree in Computer Science, IT, Engineering, or related fields.
• Passionate about tech and eager to learn.
• Curious about systems, data, and problem-solving.
• Comfortable working in a fast-paced, customer-facing environment.
• Strong communicator with good written and verbal English skills.
• Bonus if you ve dabbled in Infrastructure, Linux, Python, Networking, or Power BI - but not a must.

Why Join Us

• Structured onboarding mentorship with real-world exposure.
• Rotational experience across key Managed Services disciplines - from apps to infra.
• Opportunities to grow into specialized roles in Application Support, EDI, BI, or Infrastructure.
• A chance to be part of a global team that keeps the world s supply chain running.
• Long-term career growth in a company that values people, performance, and purpose.