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Customer Support Specialist @ Cv Solutions

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 Customer Support Specialist

Job Description

    Job Title: Customer Care Executive BPO (Voice Process) and Backend Support(Documentation process)
    Location: Noida
    Experience: 0-2 year (Freshers Encouraged to Apply)
    Employment Type: Full-Time
    Interview Mode: Face-to-Face (F2F)
    Joining: Immediate

    Salary Details:

    • 13,000 15,000 (In-hand) For Hindi-speaking candidates
    • 15,000 18,000 (In-hand) For English-speaking candidates

    Job Overview:

    We are seeking dynamic and customer-oriented individuals to join our Voice Process team in the BPO sector. As a Customer Care Executive, you will be the first point of contact for our customers, handling calls and addressing queries to ensure a seamless customer service experience.

    Key Responsibilities:

    • Manage inbound and outbound customer calls with professionalism and courtesy
    • Resolve customer issues by providing accurate information and effective solutions
    • Maintain and update customer records in the system
    • Ensure compliance with company policies and quality standards
    • Collaborate with team members to continuously improve service delivery

    Candidate Requirements:

    • Education: Any Graduate
    • Experience: 0-2 year (Freshers welcome)
    • Language Proficiency:
      • English-speaking candidates preferred
      • Hindi-speaking candidates also considered
    • Excellent communication and interpersonal skills
    • Strong problem-solving abilities
    • Positive attitude and customer-first approach
    • Ability to thrive in a fast-paced work environment

    Perks & Benefits:

    • Competitive in-hand salary
    • Career advancement and growth opportunities
    • Comprehensive training and onboarding
    • Supportive and professional workplace culture

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Specialist

Contact Details:

Company: Cv Solutions
Location(s): Noida, Gurugram

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Keyskills:   customer support voice process bpo voice voice support telecalling customer service bpo customer care fresher graduate fresher

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Cv Solutions