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Project Manager @ Whatfix

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 Project Manager

Job Description

We are looking for a Project Manager to join our fast-growing Digital Adoption team and lead the product delivery efforts.
 
Responsibilities:
  • Lead the product delivery efforts within the constraints of schedule, scope, features/functionality, and budget
  • Understands the business objectives, defines the project scope, and creates a plan with clear outcomes and timelines for enterprise customer projects
  • Monitor and report on all aspects of projects including progress, project profitability, forecasted hours, risks, communications, and critical issues
  • Manage and coordinate project resources
  • Implement best practices to improve the methodology and quality of customer engagements
  • Work with cross-functional teams to ensure that projects have the best people with the right skills and at the right time
  • Act as the single point of contact for customers, for all project deliverables
  • Time zone (5.30 PM to 2.30 AM IST) working all 5days in office.
Our ideal Project Manager:
  • 2+ years of work experience in project management or program management roles
  • Minimum of 2 years of customer facing experience, preferably in product based companies or consulting firms
  • Previous exposure to European and/or North American customers
  • Ability to lead and manage complex and concurrent projects
  • Ability to collaborate with internal and external stakeholders while dealing with complex situations
  • Preferably has professional certifications like PMP, Agile, CSM, ITIL, etc
  • Has used formal project management tools like MS Project, Visio, Smartsheets, JIRA, etc
  • Preferably, lead implementation projects of enterprise applications like CRM, ERP, HCM etc
  • Possesses strong analytical as we'll as organizational skills with an ability to handle competing client demands.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: IT Project Manager
Employement Type: Full time

Contact Details:

Company: Whatfix
Location(s): Bengaluru

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Keyskills:   ERP Application support PMP Enterprise applications Project management Consulting Agile cisco Analytics CRM

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Whatfix

whatfix Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information, needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software...