System Admin,Sr- Citrix
- Stefanini
- 6 - 10 years
- Kolkata
- 2 months ago
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Job Description
- Ensure proper communication and quick resolution as a crisis manager.
- Responsible for Vendor Management and people management.
- Drives day-to-day operations, work plan allocation/management, and conduct periodic reviews with teams.
- Weekly and monthly status reports to higher management. Participate in business meetings with various stakeholders.
- Take corrective actions based on the customer satisfaction surveys
- Drive service improvement programs.
- Ensure adherence to quality / security standards defined for the engagement.
- Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
- Effort estimation/reviews on need basis for new projects.
- Provide technical knowledge in the design, implementation, maintenance and optimization of the Citrix platform
- Develop, maintain, and audit all Citrix environment related documentation as it relates to architecture, configuration, processes, service records, asset inventories, topologies, administration manuals, job instructions, support contacts, etc.
- Perform implementation activities such as client installs, product releases, product upgrades, new product installs, and merger, acquisition activity
- Maintain/upgrade production and pre-production environments as needed
- Ensure production and pre-production environments follow industry best practices
- Participate and own documentation in the Service Transition process
- Own and manage multiple and concurrent projects while maintaining day to day activities
- Own and participate in communications via meetings and written communications.
- Own day-to-day issue management via Ticket request system
- Participate in Enterprise Change Management and Incident Management processes
Job Requirements
Details
- Good technical knowledge depth on MS Operating System.
- Good technical, problem, and application analytical Skills on XenApp 6.5 and 7.x Netscaler SDX /VPX products.
- Experienced in Citrix Administration with multiple sites and farms.
- Expert on all versions of Citrix. (Preferably XenApp 6.5 and 7.x) and strong knowledge of Citrix NetScaler SDX & VPX/ Storefront /Web Interface / Director / and communication between them and Citrix farm.
- Understanding of SSL Certificate to perform the updates and renewal on Servers and NetScaler device.
- Good in understanding the various upgrade actions on Citrix Products (XenApp and NetScaler), Managing Firmware and software upgrades for VPX SDX Netscaler devices.
- Strong Knowledge in Citrix ADC (VPX, MPX & SDX)
- Knowledge on Load balancing, GSLB, and Content Switching,
- Installation, configuration, and administration of the major Citrix NetScaler components
- Proficient with Citrix XenApp version 7.x and higher including system design, install, administration and management
- Strong networking knowledge with understanding of all levels of the OSI stack
- Citrix Technologies (Citrix Cloud, MCS, PVS, App Layering, Citrix Policies, Citrix Gateway, StoreFront, Workspace and Director)
- Specialized knowledge of Citrix products, including Virtual Apps and Desktops, Endpoint Management, Content Collaboration, Citrix ADC on-premises or cloud service product knowledge.
- Active Directory Domain Services
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: StefaniniLocation(s): Kolkata+ View Contact
Keyskills: Change management Networking citrix xenapp Active directory Incident management System design Firmware Load balancing SSL Auditing
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