Ecommerce Firms Hiring Workforce Management @ Rivera Manpower

Home > Operations

Ecommerce Firms Hiring Workforce Management

Rivera Manpower
2 - 5 years
Bengaluru
5 years ago
Email to a friend
Report this job

Job Description

We have huge openings in leading start ups.

Please call Ananya - 7795938*** for further queries.

JOB DESCRIPTION:

Intermediate knowledge of call centre management and all related calculations,Intermediate knowledge of various forecasting / scheduling software,Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail,Spreadsheets with intermediate formula application and database software (e.g.Excel and Access) experience required,Knowledge in AutomaticCall Distribution (ACD)technology and experience with forecasting / scheduling software

RTA Analyst WFM -Responsible for real-time and intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of incoming calls at the desired service level.

CTC - upto 7 LPA

Shift: 7 AM - 1 AM (Any shift)

Weekoff: 5 days working (Rotational weekoff)

Required Candidate profile

Should be a graduate

Should have min 2 years of relevant exp

Should be ok to work of rotational shifts (7 am to 1am)

Perks and Benefits

cabs/incentives

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: rivera manpower services
Address: #8 2ND FLOOR 100FEET RING ROAD INDIRANAGAR, NEXT TO BINNAMANGALA METRO STATION, BANGALORE, Karnataka - 560038,India
Location(s): Bengaluru

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: phonepe workday workforce analyst forecasting floor management flipkart call center workforce management excel amazon real time analysis employee engagement capacity planning mis scheduling rta reporting wfm sla management

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ 4,00,000 - 7,00,000 P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Associate - Patient Experience Management

Manipal Hospitals

1 - 5 years

Mysuru

9 days ago

₹ Not Disclosed

Hiring For Manager - Last Mile Operations - Business Excellence -

Flipkart

4 - 9 years

Bengaluru

12 days ago

₹ Not Disclosed

Hiring For Manager - Last Mile Operations - Business Excellence -

Flipkart

4 - 9 years

Bengaluru

12 days ago

₹ Not Disclosed

Manager - Work Force Management || BPO Experience- Mandate

IGT Solutions

8 - 10 years

Pune

15 days ago

₹ 10-12 Lacs P.A.

Rivera Manpower

Rivera Manpower Services We are currently hiring for JP Morgan Chase/American Express/ Ernst Young (EY) / IBM / Dell / First Advantage /Siemens / Infosys / Amazon / HGS / Crossdomain Solutions / Capita Solutions / First Advantage / swiggy / tesco

Ecommerce Firms Hiring Workforce Management @ Rivera Manpower

Home > Operations