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Logistics Coordinator @ NCR Corporation

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 Logistics Coordinator

Job Description

  • Required qualifications: Graduate from any accredited university.
  • Preferred qualifications and working conditions: Contact Centre, BPO experience, with
  • shift Timing: including Night shifts for a 24/7 x 365 operations.

Job Description: Duties and responsibilities


  • Order Fulfillment:

Responsible for the sourcing and shipping NCR Spare parts inventory on Premium Freight shipment orders for the Europe region.

To ensure incoming part requests submitted by the FSC (Field Service Contact Centre) are accepted, parts sourced and delivered in a timely manner or within expected delivery targets.


  • Stock returns:

To ensure the return of Good and Defective stock to NCR Central Parts Depot.

Arrange for Return parts collections from Customer Site locations and manage completion of these jobs with regular follow-up with the Logistics service provider.


  • Email / Phone Co-ordination between the Field operations team and Supplier (Courier/Transportations team) on any Logistics Delivery and Fulfillment exceptions/failures. Responding to email quires/requests on Parts delivery, exceptions/failures, and escalations.

  • Data Reporting:

Analyze daily Premium Freight spend and ordering Data for Trends.

Sending out accurate Parts ordering volume and Spend data reports to management and agreed Stakeholders on a Daily/Weekly and Monthly basis.

  • Logging Logistics Shipment failures on the Escalation Portal to review with management.
  • To produce and update accurately, Daily Courier Failure Reports and escalate to relevant Management.
  • Following the above exceptions/failures by Supplier team, coming up with contingencies to fulfill failed orders within set cost and time guidelines.

Duties may include any additional Tasks and/or additional Support required as instructed by management based on relevant Business requirements.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Procurement & Supply Chain
Role Category: SCM & Logistics
Role: Logistics Executive
Employement Type: Full time

Contact Details:

Company: NCR Corporation
Location(s): Mumbai

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Keyskills:   Logistics Logistics Operations Logistics Management Logistics Planning Logistics Coordination

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NCR Corporation

NCR is the worlds leading enterprise provider of software, hardware and services for banks, retailers, restaurants, small business and telecom