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Employee Relations Specialist @ FCI CCM

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 Employee Relations Specialist

Job Description

Broad Function:

We are looking for a proactive and dynamic HR Executive to drive employee engagement, rewards management and HR generalist activities while ensuring a positive and engaging workplace culture.
The role involves planning and executing fun activities, R&R programs, onboarding, and employee connects, alongside handling key HR operations like attendance management, background verification, and employee records.

Roles and Responsibilities:

Employee Engagement & Culture Building:
  • Develop and implement a structured engagement plan across different business units.
  • Plan and execute fun activities, festival celebrations, CSR initiatives, and team-building events to foster a positive work culture.
  • Conduct focus group discussions and one-on-one interactions to assess employee motivation and plan engagement strategies.
  • Arrange gifts and recognition tokens for employees on special occasions.
Rewards & Recognition (R&R) Management:
  • Facilitate the Rewards & Recognition (R&R) program, ensuring smooth nomination, validation, and data analysis.
  • Recognize and reward outstanding employees through structured appreciation programs.
  • Ensure transparency and effectiveness in employee recognition initiatives.
Onboarding & Employee Experience:
  • Manage end-to-end onboarding, including ID card issuance, background verification (BGV) initiation, and employee documentation.
  • Ensure smooth employee connects from recruitment to exit to enhance employee experience.
  • Maintain and update employee records to ensure compliance with HR policies.
HR Generalist & Operations Support:
  • Assist in attendance & leave management, resolving discrepancies and making necessary roster corrections.
  • Support in collecting data and submitting ID card requests for processing.
  • Help initiate background verification (BGV) for new hires and existing employees.
  • Assist in filing, maintaining, and updating employee records.
  • Handle companys social media reviews to maintain a positive employer brand.
  • Prepare and publish weekly and monthly HR dashboards on engagement, attendance, and workforce trends.
  • Support HR policies and initiatives in line with organizational goals.





    Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Human Resources
    Role Category: Employee Relations
    Role: Employee Relations - Other
    Employement Type: Full time

    Contact Details:

    Company: FCI CCM
    Location(s): Noida, Gurugram

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    Keyskills:   Employee Relations employee engagement leave management Operations Support attendance management Human Resources

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    FCI CCM

    FCI is an end to end Customer Communications Management (CCM) services company. FCI' history of superior service quality, continuous innovations, proven track record, and extensive industry knowledge helps our clients improve the effectiveness of their customer communications. FCI is the pioneer in ...