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Customer Happiness Apprentice @ Go Digit Life

Home > Customer Success, Service & Operations - Other

 Customer Happiness Apprentice

Job Description

Job Description - Customer Happiness Apprentice


  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Adhering to all company policies and procedures.

Looking for candidates who have -


  • Excellent Verbal and Written communication Skills. ( ENGLISH AND HINDI)
  • Willing to work in rotational shifts & work from the office only

Location: Jaipur

Duration: 6 months post that based on performance can be converted into full time.


Other Benefits:

Attendance Bonus will be given in addition to CTC.

Retention Bonus: 14000 (Post completion of 6 months)

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Go Digit Life
Location(s): Jaipur

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Keyskills:   Communication Skills Voice Process Inbound Voice Process Customer Support Inbound Calls

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Go Digit Life

Polaris India Pvt. Ltd was established as a wholly owned subsidiary of Polaris Industries Inc. (USA),which designs, engineers manufactures and markets innovative, high quality Off Road Vehicles (ORVs), innovative All Terrain Vehicles (ATVs), the Polaris Ranger,, (for recreational and utility use), S...