Sales Executive
- Wroots Global
- 80 Positions
- Bengaluru
- 18 days ago
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Job Description
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Make outbound calls to potential and existing customers (domestic and international).
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Promote products and services with the aim of converting inquiries into sales.
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Meet or exceed sales targets and performance metrics.
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Follow up on leads generated through marketing campaigns or referrals.
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Maintain detailed records of sales calls, customer responses, and feedback.
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Handle inbound customer calls, emails, or chats to resolve queries related to products, services, orders, or accounts.
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Provide accurate information, troubleshooting, and issue resolution in a timely manner.
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Coordinate with internal departments (logistics, billing, tech support) to ensure customer satisfaction.
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Manage customer escalations with professionalism and empathy.
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Assist with onboarding and follow-up support for international clients in different time zones.
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Proven experience in telesales, customer service, or related role (domestic and/or international markets).
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Excellent communication skills in English; additional language(s) a plus.
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Ability to multitask, prioritize, and manage time effectively.
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Strong persuasion and negotiation skills.
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Proficient in CRM systems and Microsoft Office.
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Comfortable working in a target-driven environment.
Here's a sample Job Description for a Telesales Customer Support Executive handling both domestic and international clients. You can customize it further based on your companys industry
Job Title: Telesales & Customer Support Executive (Domestic & International)
Location: [Bangalore]
Job Type: Full-Time
Experience Level: Fresher and experience
Department: Sales & Customer Service
Job Summary:
We are seeking a dynamic and results-driven Telesales & Customer Support Executive to manage both domestic and international customer inquiries, drive sales over the phone, and ensure a high level of customer satisfaction. The ideal candidate will have strong communication skills, a customer-first attitude, and a knack for closing deals.
Key Responsibilities:
Telesales Duties:
Customer Support Duties:
Requirements:
Employement Category:
Employement Type: Full timeIndustry: BankingRole Category: Pre-SalesFunctional Area: Not SpecifiedRole/Responsibilies: Sales ExecutiveContact Details:
Company: Wroots GlobalLocation(s): Bengaluru
Keyskills: telesales customer support domestic voice process international voice process customer service
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