Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Employee Relations Analyst @ Optum

Home > Employee Relations

 Employee Relations Analyst

Job Description


Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start  Caring. Connecting. Growing together.     Positions in this function are responsible for development and interpretation of employment policies and practices, as well as consultation with the Employee Center and People Team on high-risk, high-level, or organization-impacting workplace issues to ensure internal equity and legal compliance. Function is also responsible for risk mitigation and compliance activities, including responding to employment claims filed with external agencies, union avoidance and affirmative action requirements. In roles outside the United States, managers in this function may also be responsible for Employee relations. The ERES titles are intended to be used for these employees.  Primary Responsibilities  
  • Analyzes and investigates
  • Provides explanations and interpretations within area of expertise
  • Conduct fair, thorough and timely investigations into allegations of violations of Global Human Resources (HR) policies or local law and policies to ensure fair treatment of all employees.
  • Responsible for investigations and management of matters that are raised to the Company, more specifically around conflict, bullying, discrimination, unfair treatment, workplace harassment, sexual harassment, performance management and any other work-related grievances
  • Advise on and help to resolve other workplace concerns to determine the appropriate approach and to ensure fair treatment of all employees. De-escalate and resolve matters as appropriate using empathetic listening and conflict resolution skills.
  • Ensuring investigations adhere to timelines and are conducted sensitively, confidentially, fairly and keeping in mind duty of care and employee experience at all times
  • Ensuring investigations are well researched, in consideration of the full and crucial factorsapplying extensive employee relations/employment law experience and knowledge to manage cases quickly, effectively and professionally, ensuring that the risk to the bank is mitigated and that decisions reached are fair, consistent and in line with legal obligations and regulatory expectations
  • Partner and collaborate with other ER team members. Supporting each other, collaborating, partnering, and sharing information to enhance team effectiveness. Build strong relationships, partner, and collaborate with internal-stakeholders including the Human Resources Business Partners (HRBPs) and Compliance, Legal, Employment Law to ensure the right outcomes are achieved
  • Help balance risk, taking into account employee, business, and company perspective
  • Derive insights from ER Incident data base and assist Talent as well as Business leadership in developing and deploying appropriate strategies, policies, procedures and initiatives to mitigate People risk exposures
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

    •  Required Qualifications  
  • Bachelor's Degree or equivalent practical experience
  • 5+ years of experience in Employee Relations, Human Resources or Employment Legal
  • Experience in conducting investigations and advising on or supporting local disciplinary and investigation processes
  • Experience in establishing cross-functional relationships at all levels and geographies

    •  Preferred Qualifications  
  • Experience in consulting directly with employees and management
  • Experience with stakeholder management in a global organization
  • Demonstrated ability to operate with empathy, and diffuse/de-escalate challenging conversations/situations
  • Demonstrated ability to work through ambiguity and complexity, and apply an intersectional lens to your work
  • Demonstrated ability to be flexible to collaborate across teams, regions, and time zone

    • At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone"of every race, gender, sexuality, age, location and income"deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes " an enterprise priority reflected in our mission. #njp

    Job Classification

    Industry: Retail
    Functional Area / Department: Human Resources
    Role Category: Employee Relations
    Role: Employee Relations - Other
    Employement Type: Full time

    Contact Details:

    Company: Optum
    Location(s): Noida, Gurugram

    + View Contact

    Keyskills:   employee relations employment law hrsd recruitment performance management contract management legal research hr policies legal documentation human resource management legal drafting arbitration employee engagement litigation drafting

     Fraud Alert to job seekers!

    ₹ Not Disclosed

    Similar positions

    Employee Relations Executive

    • Petpooja
    • 2 - 5 years
    • Ahmedabad
    • 17 days ago
    ₹ -6 Lacs P.A.

    Employee Relations Analyst

    • Optum
    • 5 - 10 years
    • Chennai
    • 19 days ago
    ₹ Not Disclosed

    Sr. Associate HR / Executive HR (Employee Relation)

    • Bigbasket
    • 0 - 3 years
    • Bengaluru
    • 20 days ago
    ₹ .5-4.5 Lacs P.A.

    Apprenticeship - Employee Experience Analyst

    • Colt Technology
    • 0 - 1 years
    • Noida, Gurugram
    • 25 days ago
    ₹ 2-4 Lacs P.A.

    Optum

    About: OptumInsight India Pvt Ltd, a UnitedHealth group company is a leading health services and innovation company dedicated to help make the health system work better for everyone. With more than 115,000 people worldwide, Optum combines technology, data and expertise to improve the delivery, ...

    IndigoJobs © 2025

    For enquiries: contact(at)indigojobs.in

    We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in