Reception Executive @ OYO

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Reception Executive

OYO
0 - 5 years
Mumbai
16 days ago
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Job Description

Role & responsibilities

Ensure smooth functioning of hotel operations and a seamless check-in &stay experience for guests
Identify gaps and conduct necessary staff training regularly
Ensure adherence to Company SOPs & compliance policies, as applicable
Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through booking conversions
Drive guest experience, and handle escalations through stakeholder management
Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports along with resolutions, as necessary
Ensure Daybook adoption for operations management

Preferred candidate profile

Excellent communication & interpersonal skills
Strong command over English and resp. regional language
Proficiency in using industry relevantsoftware and computer applications
In-depth knowledge of industry best practices, standards & safety regulation

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Front Office & Guest Services
Role: Front Office Executive
Employement Type: Full time

Contact Details:

Company: OYO
Location(s): Mumbai

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Keyskills: Front Office Operations Front Desk Receptionist Activities Reception

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₹ 1-3 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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OYO

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their dig...

Reception Executive @ OYO

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