The General Manager position requires a highly experienced professional in operations management with hire to retire HRO function. The role focuses on account management, revenue generation, SLA maintenance, quality assurance, strategic planning, and crisis management. The ideal candidate will be managing large teams and a proven track record in voice programs, specifically in HR processes. This role demands exceptional leadership, strategic decision-making, and effective time management skills to drive operational excellence and achieve business objectives.
Role & responsibilities
Preferred candidate profile
Keyskills: Hire To Retire US Payroll Benefits Administration Time And Absence HRO Contact Center Operations Us Benefits
Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...