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Job Title: IT Project Manager
Location: Bangalore
Department: Information Technology
Reports To: Director of IT
Job Type: Full-Time
IT Project Manager 5 / Grade - 7
Role Description:
The Project Manager role is responsible for working with IT Infrastructure, Applications, Infosec and Juniper business teams to manage cross functional projects. This role requires deep knowledge of program/project management.
The Project Manager will work closely with internal stakeholders and internal/external project teams to manage implementation of storage/compute; network, SRE, data center, infrastructure services, applications deployment and Infosec projects.
This role also requires knowledge of ITIL process and IT operations Management related concepts like Change Management, Release Management, Incident Management, Problem Management, Configuration Management etc.
Primary Accountabilities:
- Develop project plans for PMO (Project Management Office) projects including, but not limited to, aspects such as project objectives, measurable metrics, tools to be used, impacted systems, system specifications, schedules, project budgeting and stakeholders
- Articulate project objectives and establish tracking mechanisms to measure and track these objectives
- Identify key stakeholders , their roles on the project and their upstream and downstream system dependencies
- Identify change management needs and process changes to prepare detailed organization-wide change management strategies for all teams impacted by systems implementations, upgrades and ongoing modifications
- Identify any requirements for initial or additional project resources
- Monitor project budget and its components
- Manage project execution to adhere to the project budget, scope and schedule
- Report statuses, progress, risks, and deviations to the steering committee, executive leadership (where needed) and key stakeholders
- Establishes project organization and methodologies and defines roles and responsibilities.
- Creates and implements a communication plan.
- Communicates to stakeholders and project sponsor.
- Identifies, tracks, and ensures resolution of issues and removal of barriers.
Qualifications/Requirements:
- 5-7 years of experience working in Project Management with a global organization.
- Experience with ITSM tools and frameworks (e.g., ITIL)
- Self-starter who welcomes responsibility, along with the ability to thrive in an evolving organization and an ability to bring structure to unstructured situations
- Strong program management background who understands lifecycle management, governance and use technology to automate compliance risks.
- Ability to partner with a multi-tiered and matrixed organization model to deliver complex programs.
- Excellent written & verbal communication skills
Required field of study
- Bachelor s degree in management information systems (or similar)
- Preferably have PMP, or equivalent Project Management certification
- Preferably have ITIL or any other IT operations related certification.