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Associate Debt Manager Recoveries - Consumer Loan @ Idfc First Bank

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 Associate Debt Manager Recoveries - Consumer Loan

Job Description

Role/ Job Title: Associate Debt Manager- Recoveries-Consumer Loan &Cross Sell


Function/ Department: Debt Management- Recoveries-Consumer Loan &Cross Sell


Job Purpose:

The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI (Equated monthly instalment) from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.

Roles & Responsibilities:

  • Responsible for managing and undertaking collections process for debts that have been assigned.
  • Regularly track the portfolio for specific buckets for the assigned area.
  • Track & control the delinquency of the area, Bucket-wise & DPD (Days Past Due) wise and focus on non-starters.
  • Responsible to allocate and achieve targets from agencies/ in house team.
  • Regularly follow up with the default customers.
  • Ensuring adherence to collection process and legal guidelines.
  • Tracing out absconded default customers and initiate recovery process.
  • Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases.
  • Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report (Management Information System), reviewing of collection feedback on daily, weekly & monthly basis.

Education Qualification:

Graduation: Any Graduation


Experience: 2 to 5 years of experience in Recoveries-Consumer Loan &Cross Sell

Job Classification

Industry: Banking
Functional Area / Department: BFSI, Investments & Trading
Role Category: Lending
Role: Collection / Recovery Manager
Employement Type: Full time

Contact Details:

Company: Idfc First Bank
Location(s): Bengaluru

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Keyskills:   Consumer Loan Collections Cross Selling

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Idfc First Bank

About Capital First Limited: CFL is listed on BSE and NSE (Stock Code: CFL). The company provides Mortgage loans to SMEs against pledge of property, Gold Loans to retail customers, Consumer Durable Loans, Two wheeler loans, and senior secured Wholesale loans. During the last year the company expande...