Job Title: Voice Process Executive Kolkata (Tech Mahindra)
Location: Mani Casadona, 11F, 04, Street Number 372, Action Area I, IIF, New Town, Chakpachuria, Kolkata, West Bengal 700156
Industry: BPO
Hiring Type: Contract
Interview Mode: Direct Walk-In (Mon to Sat: 11 AM 3 PM)
Key Responsibilities:
Handle voice-based customer interactions efficiently and professionally.
Ensure high levels of customer satisfaction.
Follow standard operating procedures and meet service quality benchmarks.
Requirements:
Minimum Qualification: 10+2 or 10+3 (Diploma); Pursuing candidates are not eligible.
Excellent verbal and written communication skills in English.
Willingness to work in a 24/7 rotational shift environment.
6 days working, 1 rotational weekly off.
Strictly Work From Office.
Freshers are preferred.
No leaves allowed during the first 3 months of joining.
Keyskills: customer service customer support communication skills voice process customer care graduate fresher
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...