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NTCorporate Travel Specialist-II @ Cross Country Infotech

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 NTCorporate Travel Specialist-II

Job Description

ESSENTIAL FUNCTIONS:

Lead administrator for Concur expense system and Company Corporate card program and other related activities.
Provide superior customer service, training, and support to employees on Concur T&E.
Assist employees with booking travel reservations as needed.
Assist with department dashboard reports.
Book healthcare provider travel as needed.
Enforce company-wide adherence to Travel & Entertainment Policy.
Audit T&E expense reports and review receipts based on the Corporate Travel Policy and guidelines.
Process credit card applications and administer the credit card programs.
Assist with reconciliation of credit card charges and billable expenses.
Develop and/or maintain process documentation and training materials.
Identify opportunities for improved process efficiency, productivity, process scalability and compliance.
Assist with meetings and surge events.
  • Manage multiple initiatives simultaneously.
  • All other duties as assigned.

QUALIFICATIONS:

College degree or equivalent combination of education and experience sufficient to successfully perform the functions of the job.
Two years experience with Concur.
Two years experience with GDS, Worldspan preferred.
Experience at working both independently and in a team-oriented, collaborative environment is essential.

Required Skills
Demonstrated organizational skills.
Strong written and verbal communications skills.
Proficiency in MS Office Suite (Word, Excel) and Internet search technology.
Proficiency with travel agency GDS technology.

Proficiency with Concur Travel and Expense.

Exceptional attention to detail and good organizational skills, ability to multi-task.

Capacity for performing calculations with skill and accuracy.

Proactive approach to problem solving, analytical mind.

Ability to work in a team-oriented environment and with minimal supervision.

Flexibility in responding to unanticipated situations.

Self-Starter, excellent time management.

Strong work ethic and willingness to take ownership, a strong sense of urgency, initiative, and drive.

  • Demonstrated aptitude towards analytical and problem-solving skills with the ability to assess relevant facts, identify alternative approaches and supply recommended solutions.
  • Reacts to project adjustments and alterations promptly and efficiently.
  • Flexible during times of change.

Preferred Skills

  • Experience with credit card program administration.

CRITICAL COMPETENCIES FOR SUCCESS:

Business Acumen: In-depth knowledge of the business, industry, external marketplace, and the ability to conceptually pull together patterns or connections that are not clearly related; ability to apply insight across a wide range of tactical to strategic issues to consistently identify and select the best course of action.
Strategic Agility: Eagerness and ability to learn quickly and leverage a flexible mindset in response to shifting dynamics, adversity, and/or change; continually pushes oneself to learn, to generate new ideas, and (at times) to take needed risks to position the company favorably in the marketplace.
Disciplined Execution: Orientation towards a process-focused, decisive course of action that will ensure client/customer needs are met with a high standard of excellence, urgency, and predictability; focused on the task at hand in the face of ambiguity and applies past experiences and expertise to consistently pull through results.
Organizational Collaboration: Ability to partner across organizational lines and work cooperatively within and outside ones own team to best serve client needs and exceed the expectations of end customers and clients; actively supports key decisions and promote a spirit of teamwork to demonstrate the commitment to the company.
Requirements
BASIC PURPOSE:
The Corporate Travel and Expense Specialist is an integral part of the Travel department team supporting the Corporate Travel Team, Concur T&E system, and corporate credit card programs. The Specialist will be the liaison between the business and the Travel team for expense management, corporate credit card support and travel booking assistance and must be detail oriented with have a strong desire to investigate and solve problems.

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Cross Country Infotech
Location(s): Pune

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Keyskills:   MS Office suite Worldspan Customer service training Process documentation Reconciliation Corporate Healthcare Customer service Auditing Lead Administrator

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Cross Country Infotech

Cross Country IndiaSituated in the heart of Pune, Cross Country Infotech Pvt. Ltd. is an Information Technology company that provides innovative IT solutions to the family of Cross Country Healthcare companies in the United States Our solutions help Cross Country Healthcare connect the r...

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