Customer Care Executive
- Muthoot Finance
- 0 years
- Chennai
- 12 days ago
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Job Description
Position: CUSTOMER CARE EXECUTIVE-INTERN
Position: Customer Care Internship Executive
Duration: 6 months
Location: [Branch Location nearest to your House within 5km to 10km Radius]
Salary: 2,50 LPA Up to 2,92 LPA per annum (inclusive of salary and variables) once completed Internship
Freshers only taken Stipend based and hence promoted as JRE
Eligibility: Graduate Freshers (Passed out from 2020 to 2025)
About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer Care Internship Executives. This internship offers on-the-job training, certified by the government, providing you with an excellent opportunity to enhance your customer service and communication skills. After completing the 6-month internship, high-performing candidates will be promoted to the role of Customer care Executive, with the potential for further career growth and development.
Key Responsibilities:
- Participate in lead generation Through Calling at least 100Calls Per Day, client acquisition, and retention activities.
- Assist customers by responding to inquiries and providing information about products and services.
- Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
- Participate in various customer service initiatives, improving customer satisfaction and loyalty.
- Learn and support the implementation of customer feedback mechanisms to enhance service quality.
- Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
- Collaborate with team members to improve overall service efficiency and meet customer expectations.
- Gain exposure to financial products and services, assisting customers with their requirements.
- Develop strong communication and problem-solving skills through direct customer interaction.
Eligibility Criteria:
- Graduation (any discipline) from a recognized university.
- Freshers who have completed their graduation between 2020 and 2025.
- Strong communication skills and a customer-oriented approach.
- Ability to work in a fast-paced environment with excellent problem-solving abilities.
- Positive attitude and a desire to learn and grow within the organization.
- Team player with a collaborative mindset.
Training and Certification:
- Comprehensive on-the-job training with government certification.
- Hands-on experience in customer care and relationship management.
- Development of core skills such as communication, problem resolution, and customer handling.
Growth and Career Opportunities:
- On successful completion of the 6-month internship, you will be promoted to Junior Relationship Executive.
- Opportunities for further growth within the organization based on individual performance.
- Clear career progression path with competitive compensation and performance-based incentives.
Salary Structure:
- 2,50 LPA Up to 2,92 LPA per annum per annum (inclusive of base salary and performance-based
variables).
- Attractive variable pay based on individual and team performance
CONTACT :
AMMAPALLI RAJESH
HR MANAGER
9037831***
re*********l@mu*********p.com
INTERNVIEW LOCATION :
Muthoot finances zonal office (2nd Floor)
77/1, R.V Towers Habibullah Road, Sangam Street,
near Vidyodaya School, Nadigar, 2nd floor,
T. Nagar, Chennai, Tamil Nadu 600017
Job Classification
Industry: NBFCFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: TelesalesEmployement Type: FreshersContact Details:
Company: Muthoot FinanceLocation(s): Chennai
Keyskills: Telecalling Fresher Hiring Telesales Voice Process
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