Assistant Manager - Operations
- Gallagher Service
- 7 - 12 years
- Pune
- 5 days ago
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Job Description
Role & responsibilities :
This position will require an individual who has a previous and demonstrated ability of success in
- Proven people management skills
- Service delivery
The Team Lead will be responsible for understanding operational requirements, researching best practices, assist with the design and implementation of new processes and tools.
This position will require the ability to cultivate a team environment that provides exceptional customer service and ensuring all staff members perform at a consistently high level.
This position will require the ability to motivate, instill accountability and achieve results.
This position will require monitoring the effectiveness of a team of Process Associates.
This position will require the ability to prepare MIS reports.
This position will require the ability to interact with Customers and manage their queries.
This position will require providing day-to-day coordination on the activities of the team.
This position will require attending and responding to written/electronic correspondence.
Candidate should have been in an Assistant manager /Team leader role, on papers for at least 2 years
Should have exposure to handling 15-20 FTEs
Should be only from an international background.
Preferred candidate profile
Mandate experience in Insurance
Job Classification
Industry: MiscellaneousFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Assistant ManagerEmployement Type: Full timeContact Details:
Company: Gallagher ServiceLocation(s): Pune
Keyskills: Assistant Manager Insurance Insurance Operations
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Gallagher Service
Arthur J. Gallagher & Co. (AJG) is a US-based global insurance brokerage and risk management services firm headquartered in Rolling Meadows, Illinois (a suburb of Chicago). The firm was established in 1927 and is one of the largest insurance brokers in the world.We are 3rd largest in the Wor...
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