Key Accounts Manager
- Baby Care
- 2 - 5 years
- Delhi, NCR
- 6 days ago
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Job Description
Job Title: Key Account Manager (KAM) Corporate Hospital Accounts
Location: Delhi-NCR
Experience Required: Minimum 2 years in Key Account Management, preferably in Pharma, Babycare, or Healthcare sector
Job Summary:
We are seeking a dynamic and results-driven Key Account Manager (KAM) to lead relationship management and business development efforts across key Corporate Hospital accounts. The ideal candidate will have a strong understanding of client servicing within the healthcare domain and a proven track record of driving revenue growth through strategic account handling.
Key Responsibilities:
- Serve as the primary liaison for assigned hospital accounts, ensuring consistent and high-quality engagement.
- Build and nurture long-term, trusted relationships with hospital stakeholders to ensure client satisfaction and retention.
- Identify and execute opportunities for upselling, cross-selling, and expanding service offerings within existing accounts.
- Monitor and analyze account performance, preparing regular forecasts, business reviews, and strategic insights.
- Collaborate cross-functionally with internal teams including Sales, Marketing, Operations, and Customer Support to deliver client-specific solutions.
- Resolve client concerns efficiently while ensuring minimal disruption to business operations.
- Stay abreast of market trends, competitor activities, and healthcare industry updates impacting key accounts.
- Ensure adherence to compliance, documentation, and reporting standards as per company and client protocols.
Qualifications & Skills:
- Bachelor's degree in Business, Life Sciences, Pharmacy, or a related field (MBA is a plus).
- Minimum 2 years of experience in Key Account Management, with a strong preference for candidates from Pharma, Babycare, or Healthcare domains.
- Strong interpersonal and communication skills with the ability to build rapport at various organizational levels.
- Analytical mindset with a data-driven approach to decision-making and client management.
- Proficient in CRM tools, MS Office, and business communication platforms.
- Self-starter with a strategic mindset and hands-on execution ability.
Job Classification
Industry: Pharmaceutical & Life SciencesFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Key Account ManagerEmployement Type: Full timeContact Details:
Company: Baby Care Location(s): Delhi, NCR
Keyskills: Client Retention Key Account Management Strategic Account Management Key Client Management Upselling Cross Selling Client Servicing Client Account Management
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Baby Care
Indian multinational personal care and pharmaceutical company based in Bangalore, India. It produces health care products containing Ayurvedic ingredients, pharmaceuticals , personal care, baby care, well-being, nutrition and animal health products .
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