Ready to shape the future of work?
At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpacts AI Gigafactory, our industry-first accelerator, is an example of how werescaling advanced technology solutions to help global enterprises work smarter,grow faster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment
Genpact (NYSE: G) is an advanced technology services andsolutions company that delivers lasting value for leading enterprises globally.Through our deep business knowledge, operational excellence, and cutting-edgesolutions we help companies across industries get ahead and stay ahead. Poweredby curiosity, courage, and innovation, our teams implement data,technology, and AI to create tomorrow, today.
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
Responsibilities
Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
Identify and resolve unidentified cash and lead end to end process of Cash applications.
Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Qualifications
Minimum qualifications
Graduate in Commerce (B.Com)
Meaningful Experience
Preferred qualifications
Excellent English language skills (verbal and written)
Why join Genpact?
Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not chargefees to process job applications and applicants are not required to pay toparticipate in our hiring process in any other way. Examples of such scamsinclude purchasing a 'starter kit,' paying to apply, or purchasing equipment ortraining.
Keyskills: accounts receivable accounts payable process development verbal communication pay invoice processing accounting cash applications order to cash reconciliation billing operations automation writing bank reconciliation english debit cash finance vendor reconciliation