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Customer Support Representative @ Cyitech search

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Cyitech search  Customer Support Representative

Job Description

    Job Title: Customer Support Executive (Work From Home)

    Job Type: Contract (3 Months)
    Work Mode: Remote / Work from Home
    Working Days: 6 Days a Week (1 Rotational Off)
    Shifts: 24/7 Rotational Shifts


    Key Requirements:

    • Experience: Minimum 6 months in Customer Support (Voice or Non-Voice)

    • Languages: Proficient in English and Hindi

    • Education: Graduate (Any stream)

    • Contract Duration: 3 Months

    • Work Environment: Must be comfortable with rotational shifts and weekly offs


    Technical Requirements:

    • Laptop/Desktop with:

      • Processor: Minimum Intel i5

      • RAM: 8 GB or more

      • Operating System: Windows 10

    • High-speed WiFi connection

    • USB Headset for clear communication


    Key Responsibilities:

    • Handle customer queries via calls/chats/emails (as applicable)

    • Provide resolution with a customer-first approach

    • Maintain quality standards in communication and support

    • Adapt to new tools and technologies as per business need


    Note: This is a contract-based position for 3 months only.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Representative

Contact Details:

Company: Cyitech Search
Location(s): Bengaluru

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Keyskills:   customer service customer care work from home

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₹ 0 to 3 Yr

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Cyitech search

Cyitechsearch is an India-based Staffing service provider for overseas and international business, a Start-up firm in The USA, Canada, UAE, and India.