Key Accounts Manager
- Shiprocket
- 2 - 7 years
- Bengaluru
- 24 days ago
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Job Description
Roles & Responsibility:
- Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences.
- Help define the seller base and industry verticals we target for various Amazon services using local knowledge.
- Identify valuable sellers and selection for Amazon services.
- Acquire retailers with valuable selection and establish long-term partnerships.
- Own and manage integration of the portfolio of sellers and help them become self-reliant through basic training.
- Track and monitor performance and sales of key partners to manage their performance
Requirements:
- More than 3+ years of experience in sales
- Bachelor's degree required, MBA is preferred
- Passion for e-commerce is required.
- Experience in an analytical, results-oriented environment with external customer interaction.
- Proven ability to manage the business by the numbers.
- Must be metrics-driven.
- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.
- Experience working with SME retailers is an advantage.
- Experience with e-commerce, retail, advertising, or media would be an advantage.
- Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.
- Experience selling nascent (embryonic/start-up) products/services into new markets is desired.
- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
- Ability to speak the local language is desirable
Job Classification
Industry: Internet (E-Commerce)Functional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success ManagerEmployement Type: Full timeContact Details:
Company: ShiprocketLocation(s): Bengaluru+ View Contact
Keyskills: Sales Customer Interaction Key Account Management
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