Senior QA Technical Lead @ Servicemax

Job Description

• Monitor daily incoming customer bugs, do necessary QA investigation within a specific time, then either send it ahead to Development or resolve it directly.
• QA Investigation involves:
• To check the reported issue is reproducible. Provide simplified data wherever possible with precise analysis/observations and the steps to wit the issue on latest software builds.
• Identify regression builds and if possible search the submission/s causing the change in behavior, if any.
• Find out if it is working as per design and provide suitable alternate workflows/workarounds to unblock customer work as soon as possible.
• Also try to unearth if it is data corruption or wants further investigation by development and transfer it to Development team.
• Generate profiling data using available methods for Performance issues to support speedier development investigations.
• If a change in design or new enhancement is requested by customer then collaborate with Product Managers seeking their opinion and resolve the issue as such.
• Collaborate with SME s (QA, Dev, TPM) in cases where their expertise is required.
• Collaborate with Technical Support teams to send and receive feedback on customer bugs.

• Bachelor s Degree in Mechanical or Production Engineering.
• Min. 5 to 7 years of Industry experience in CAD Design using Creo or equivalent experience in testing of Creo/Windchill.
• High degree of expertise in Creo, especially in areas of Creo-Windchill Interaction, 2D/3D Interface (Import/Export), Manufacturing, Simulation.
• Exposure to any other Industry leading PLM/CAD/CAM/CAE software s would be an added advantage.
• Good communication skills to collaborate with multiple teams located globally.
• Future ready, ability to quickly learn new enhancements in Product and upgrade knowledge and skills around it from time to time.
• Acumen to evolve and improve processes as per the need of time.

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   PLM TPM Product quality Manager Quality Assurance Simulation HP data protector software quality Engineering Design Technical support Product support