Hiring Mis At Icici Lombard Gic - Prabhadevi @ ICICI Lombard

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Hiring Mis At Icici Lombard Gic - Prabhadevi

ICICI Lombard
1 - 6 years
Mumbai
8 days ago
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Job Description

We at ICICI Lombard GIC are hiring candidate for MIS at our head office in Mumbai-Prabhadevi

Job Purpose:

To manage and oversee all operations-related activities at the branch, ensuring smooth functioning, compliance with regulatory standards, and high-quality customer service.

Key Responsibilities:

Oversee end-to-end policy processing, endorsements, renewals, cancellations, and document handling while ensuring adherence to defined TATs and accuracy.
Resolve walk-in and escalated customer queries, coordinate with internal departments, and maintain high levels of customer satisfaction.
Ensure adherence to IRDAI guidelines, internal policies, and SOPs; support audit processes and ensure timely closure of audit points.
Manage branch operations staff, provide training, and ensure continuous development to improve productivity and service quality.
Generate daily/weekly/monthly MIS reports, track KPIs, and suggest operational improvements to enhance branch efficiency

Key Skills & Competencies:

Strong understanding of general insurance operations
Excellent communication and interpersonal skills
Detail-oriented with a focus on accuracy and compliance
Ability to manage teams and multitask in a fast-paced environment

Qualifications & Experience:

Graduate/Postgraduate
16 years of experience in insurance operations, preferably in a branch setup

Regards,

Ashish Sonavane,

ICICI Lombard GIC

HR Team

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Walk-ins

Contact Details:

Company: ICICI Lombard
Location(s): Mumbai

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Keyskills: MIS MIS Operations Back Office Operations Backend Operations Advanced Excel Management Information System Operations

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₹ -6 Lacs P.A

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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ICICI Lombard

ICICI Lombard General Insurance Company Limited ICICI Lombard General Insurance Company Ltd is India's leading private sector general insurance company. We are a 74:26 joint venture between ICICI Bank Limited and Lombard Canada Inc. As a part of ICICI Group, we are well known for our innova...

Hiring Mis At Icici Lombard Gic - Prabhadevi @ ICICI Lombard

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