BuBusiness Unit: Cognizant Consulting (CC) DeDesignation: Consultant / Senior Consultant - Consulting LoLocation of Posting: Chennai and Bangalore EdEducation: BE / Non-BE + MBA WWork Experience: 4-8 Years PoPosition Summary: This position will provide advisory services to Logistics clients. PriPrimary Job Responsibilities: Ideal candidate would be responsible for: Implementing and Optimizing SALESFORCE Enhancing customer service processes to ensure seamless digital service and positive customer interactions. Developing and maintaining customer service metrics and KPIs to monitor performance and drive continuous improvement Oversee end-to-end product lifecycle from ideation to deployment, aligning product vision with business goals. Collaborate with client stakeholders to define business requirements, create detailed user stories and prioritize product backlog Work closely with cross functional teams for successful project execution. CoCompetencies: (NNecessary skills for this role) Extensive experience in Logistics, preferably in a Consulting capacity Basic understanding of change management principles Established track record of delivering consulting engagements Experience in agile methodology as a product manager Experience in data analysis using tools like SQL Business analysis and requirements gathering MBA with an excellent academic background (preferred) Please share your resume with hidden_email,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Consultant / Business Analyst - Logistic