Job Description
About The Role Warranty, Aftersales & Service AutomotiveFind endless opportunities to solve our clients' toughestchallenges, as you work with exceptional people, the latest tech and leading companies across industries.
Practice: Automotive, Industry Consulting, Global Network
IAreas of Work:Warranty, After sales & Service |
Level:Consultant |
Location:Bangalore, Gurugram, Mumbai, Chennai, Pune |
Years of Exp:6-10 years |
Language:English
Explore an Exciting Career at AccentureAre you an outcome-oriented problem solverDo you enjoy working on transformation strategies for global clientsDoes working in an inclusive and collaborative environment spark your interestThen, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.
The Practice A Brief SketchGN Automotive Practice has deep expertise in delivering Digital Transformations, Sales & Operations Planning, Platform Transformation, Spare Parts & Warranty Management, Service Process Excellence, Connected Vehicles, Dealer performance Management, Process Automation & Digitization, Software Enablement, Zero Based Spend & Spend analysis, Peer Benchmarking, Value Architecture, Process Improvement, IoT and Industry AnalyticsLets infuse fresh thinking in the systems and turn new ideas into reality. As a part of the team, youll help drive the following:
Harness extensive industry knowledge, people, and assets to deliver sustainable long-term solutions.Work collaboratively with customer stakeholders to provide in depth date analysis, reports & effectively communicate insights.End to End management co-ordination of the project (PMO) and responsible for the successful completion of the project within a stipulated budgetHandle Digital Request for Proposals (RFPs), Request for Information (RFIs) and Request for Quote (RFQs) end-to-end, manage Pre-sales activities.Responsible for creating all customer deliverables and commercials for the pursuit including deal structuring, response management, and bid management.Drive thought leadership initiatives; handle client visit, partner/ analyst relationship, etc.Understanding of Digital trends around customer, employee and immersive experiences.Perform research and collect data on industry, market, companies, and competitors and consolidate information into actionable items, reports, and presentations.Comprehensive experience in producing high quality Go-To-Market (GTM), Point of Views (POV) and client presentations Bring your best skills forward to excel in the role:Problem-solving skills to identify, escalate, track and resolve issues in timeStrong project management skills and ability to run projects on his ownEffectivepresentationand public speakingskillsAbility to work in a rapidly changing environment where continuous innovation is desiredAbility to effectively team with others in a large, global organizationAnalytical skills to bring clarity to complex issues and gather data-driven insightsExcellent communication and interpersonal skillsCross cultural competence with an ability to thrive in a dynamic environmentManage and work with key stakeholders onshore and onsiteRead more about us.Whats in it for youAn opportunity to work on with key G2000 clientsPotential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional.Personalized training modules to develop your to grow your skills, industry knowledge and capabilitiesOpportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.About Accenture Strategy & Consulting:Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. Global Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit | .
QualificationYour experience counts!MBA from Tier 1 and 2 business schoolMust have Industry Expertise in Automotive around functions such asAftersales (Customer Service)DealershipsWarrantySpare Parts8-12 years of progressive work experience in Consulting firms/ OEMs in the Automotive domain.Prior project or work experience in Warranty Operations/Aftersales and ServiceGood knowledge of Automotive Aftersales.Experience in design, optimization, and implementation of business process.Program Management:Involves effectively planning, managing, and coordinating multiple projects in a dynamic environment with numerous and complex stakeholders groups and execute on-time and on budget.Should have hands-on experience of web content management, marketinganalytics tools, marketing functions, etc.Drawing on extensive knowledge and experience across marketing or analytical projects to provide insightful, deal-relevant points of view and recommendations based on robust analysis.Active role in the identification of opportunities by farming existing relationships and growing new networks.Ability to work independently with minimal supervision.Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Consulting
Role Category: Management Consulting
Role: Management Consulting - Other
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Mumbai
Keyskills:
management consulting
web content management
project management
customer service
digital transformation
aftersales
request for information
emerging technologies
business intelligence
performance management
sales and operations planning