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Senior Executive @ Cardekho.com

Home > Customer Success, Service & Operations - Other

 Senior Executive

Job Description

Role & responsibilities

  • To handle operational tasks and day to day activities for CarDekho.
  • Managing customer and client escalations.
  • Managing backend and interdepartmental relationships.

Preferred candidate profile

  • Distinct customer focus and quality mindset.
  • Ability to work under pressure with a solid sense of setting priorities.
  • CRM systems, Ticketing systems, Excel.
  • Should have excellent written and verbal communication skills.

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Cardekho.com
Location(s): Jaipur

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Keyskills:   Customer Service Customer Support Ticketing Tools

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Cardekho.com

\\n\\nIDC was established in 1992 in Peoria, Illinois as an OEM vibration analysis and testing resource. We have grown over the years to offer engineering and digital services and solutions to our customers worldwide. We serve our customers in Asia through our offices in Chennai and Bangalore. IDC p...