Process Manager @ eClerx

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes.

• Manage and implement new processes to improve efficiency and productivity.
• Analyze existing processes and identify areas for improvement.
• Develop and maintain process documentation and standard operating procedures.
• Collaborate with cross-functional teams to ensure seamless process execution.
• Monitor and report on process performance metrics.
• Identify and mitigate risks associated with process changes.

• Strong understanding of process management principles and methodologies.
• Excellent analytical and problem-solving skills.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Strong communication and interpersonal skills.
• Experience with process improvement tools and techniques.
• Ability to lead and motivate teams to achieve process goals.