Customer Support Executive
- Hisol Technologies
- 10 Positions
- Pune
- 10 days ago
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Job Description
- Provide exceptional customer service by addressing inquiries and resolving issues promptly and effectively.
- Assist customers via various communication channels, including phone, email, and chat.
- Maintain a thorough understanding of our products and services to provide accurate information to customers.
- Document customer interactions and feedback in our CRM system to ensure a seamless experience.
- Collaborate with team members to improve processes and enhance customer satisfaction.
- Participate in training sessions to stay updated on product knowledge and customer service best practices.
- Meet performance metrics and contribute to team goals.
- Basic computer operating skills are essential.
- Strong communication skills, both verbal and written.
- A positive attitude and a passion for helping others.
- Ability to work independently and as part of a team.
- Prior experience in customer service is a plus, but not mandatory.
- Willingness to learn and adapt in a fast-paced environment.
Position Overview
We are seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team in Pune. This is an excellent opportunity for individuals looking to kickstart their career in customer service. As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction and enhancing the overall customer experience. With a competitive annual salary of 1,50,000, this full-time position offers the flexibility of remote work, allowing you to balance your professional and personal life effectively.
Key Responsibilities
Qualifications
The ideal candidate will possess the following qualifications:
This position is open to candidates with 0 to 1 year of work experience, making it an ideal opportunity for recent graduates or those looking to transition into the customer support field. We have 10 positions available, and we encourage all interested candidates to apply.
If you are ready to embark on a rewarding career in customer support and meet the qualifications outlined above, we would love to hear from you. Join us in making a difference in our customers' lives!
Employement Category:
Employement Type: Part timeIndustry: OthersRole Category: General / Other SoftwareFunctional Area: Not SpecifiedRole/Responsibilies: Customer Support ExecutiveContact Details:
Company: DBS Mintek Pvt LtdLocation(s): Pune
Keyskills: computer operating customer support crm
Hisol Technologies
We have delivered services to the largest clients on their latest and technically advanced projects in core industries like Aerospace, Automotive, AI, 5G, Memory solutions has a highly experienced team in ASIC design domain (VLSI)
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