Customer Support Executive
- Hisol Technologies
- 10 Positions
- Pune
- 10 days ago
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Job Description
- Providing exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisting customers with product-related questions and guiding them through troubleshooting processes.
- Maintaining accurate records of customer interactions and transactions.
- Collaborating with team members to improve service delivery and customer satisfaction.
- Staying updated on product knowledge and company policies to provide accurate information to customers.
- Identifying and escalating complex issues to the appropriate departments for resolution.
- Participating in training sessions to enhance skills and knowledge in customer support.
- Proficiency in computer operating systems and software applications.
- Strong communication skills, both verbal and written, to effectively interact with customers.
- A positive attitude and a passion for helping others.
- Ability to work independently and as part of a team in a remote work environment.
- Prior experience in customer service is a plus, but not mandatory; we welcome freshers!
- Willingness to learn and adapt to new challenges in a fast-paced environment.
Position Overview
We are seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team in Pune. This is an exciting opportunity for individuals looking to kickstart their careers in customer service. As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction and enhancing the overall customer experience. With a competitive annual salary of 1,50,000, this full-time position offers the flexibility of remote work while adhering to a day schedule.
Key Responsibilities
As a Customer Support Executive, your primary responsibilities will include:
Qualifications
The ideal candidate for the Customer Support Executive position will possess the following qualifications:
We have 10 positions available for this role, and we encourage candidates with 0 to 1 year of work experience to apply. If you are looking for a rewarding career in customer support and want to be part of a supportive and innovative team, we would love to hear from you!
Join us in making a difference in our customers' lives and take the first step towards a fulfilling career in customer service. Apply today!
Employement Category:
Employement Type: Part timeIndustry: OthersRole Category: General / Other SoftwareFunctional Area: Not SpecifiedRole/Responsibilies: Customer Support ExecutiveContact Details:
Company: DBS Mintek Pvt LtdLocation(s): Pune
Keyskills: computer operating customer support troubleshooting
Hisol Technologies
We have delivered services to the largest clients on their latest and technically advanced projects in core industries like Aerospace, Automotive, AI, 5G, Memory solutions has a highly experienced team in ASIC design domain (VLSI)
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