Customer Service Representative @ Dezire Hr Services

Job Description

• Job Title: Customer Support Executive (Semi Voice Process)

  Location: HSR Layout, Bangalore
  Job Type: Full-Time
  Experience Required: 6 months to 3 years
  Shift: Day Shift
  Salary: 18,000 to 25,000 (In-hand)

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  Job Summary:

  We are hiring a dedicated and customer-oriented Customer Support Executive for a Semi Voice Process at our HSR Layout location. The role involves handling both voice (calls) and non-voice (chat/email) interactions, resolving customer issues, and ensuring a positive customer experience across multiple communication channels.

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  Key Responsibilities:

  • Respond to customer queries via calls, chat, and email in a professional manner

  • Deliver accurate information and resolve product or service-related concerns efficiently

  • Ensure high levels of customer satisfaction through clear and effective communication

  • Record and maintain details of customer interactions in the system accurately

  • Escalate complex or unresolved issues to the relevant departments as needed

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  Candidate Requirements:

  • Education: Minimum 10+2 or any graduate

  • Experience: Minimum 6 months of experience in customer service (BPO or call center preferred)

  • Skills: Strong communication abilities and a customer-centric approach

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  How to apply:

  Interested candidates can share their updated resume with HR Ramya at +91 93hidden_mobile4 or email it to hidden_email for further details.

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