Customer service
- Apa Enterprises
- 10 Positions
- Mumbai
- 5 days ago
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Job Description
- Engage with customers to understand their needs and provide tailored solutions.
- Handle customer inquiries and complaints promptly and professionally.
- Assist in the sales process by identifying opportunities to upsell and cross-sell products and services.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes and enhance the overall customer experience.
- Stay updated on product knowledge and industry trends to effectively address customer questions.
- Participate in training sessions and team meetings to continuously improve skills and knowledge.
- 0 to 3 years of experience in customer service or sales.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team-oriented environment.
- Proficient in using customer service software and tools.
- Problem-solving skills and a customer-centric mindset.
- Flexibility to work during the day and adapt to changing priorities.
Position Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team in Mumbai City. This full-time position offers an annual salary of 4,00,000 and is ideal for individuals who are passionate about providing exceptional customer service and have a knack for sales. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and fostering long-term relationships with our clients.
Key Responsibilities
Qualifications
The ideal candidate will possess the following qualifications:
If you are looking for an opportunity to grow your career in a supportive and fast-paced environment, we encourage you to apply. Join us in making a difference in our customers' lives and be part of a team that values your contributions!
We have 10 positions open for this role, and we look forward to welcoming new talent to our team. Apply today and take the first step towards a rewarding career in customer service!
Employement Category:
Employement Type: Part timeIndustry: OthersRole Category: General / Other SoftwareFunctional Area: Not SpecifiedRole/Responsibilies: Customer serviceContact Details:
Company: QI SpineLocation(s): Mumbai
Keyskills: sales customer service
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