About the JobWere changing the way people think about customer service, and we need your help! We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier...

(JD) for your requirement at IntouchCX:Job Title: International Voice & Chat Process Executive Company: IntouchCX Location: Hyderabad (Work from Office) Experience Required: Minimum 6 months in Internation...

About IntouchcxIntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. With over 25 years of experience, IntouchCX acts as an extens...

Job descriptionAbout IntouchCXIntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service ...

About the JobThe Senior software developers are responsible for designing, testing, and implementing new and updated software programs. Their job is to ensure all projects are completed on time and to company specifications.A...

:We are looking for a talented and experienced Senior Full Stack Developer to join our clients development team based in Hyderabad. The role involves working on enterprise-grade applications that impact global ...

We are seeking dynamic and customer-focused individuals to join our International Voice Process team. The role involves handling inbound and/or outbound calls from international customers, resolving queries, providing suppor...

We are seeking dynamic and customer-focused individuals to join our International Voice Process team. The role involves handling inbound and/or outbound calls from international customers, resolving queries, providing suppor...

We are seeking dynamic and customer-focused individuals to join our International Voice Process team. The role involves handling inbound and/or outbound calls from international customers, resolving queries, providing suppor...

About the JobWere searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campuss overall strategic direction. This role will execute day-to-day opera...

Roles and ResponsibilitiesProvide exceptional customer service through chat support to international clients.Job ClassificationIndustry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole C...

About IntouchCXIntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions acros...

About IntouchCXIntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions acros...

About the JobThe Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.As Senior Re...

About the JobReporting to the Vice President of Digital Solutions, the Salesforce Expert is responsible for being the technical expert and lead on supporting the varied needs of our clients' use of Salesforce.The ideal candid...

Key Responsibilities:Coordinate and conduct the onboarding process for new employees Prepare and collect employment documents, contracts, and forms Schedule orientation sessions and ensure completion of training modulesAssist...

Roles and ResponsibilitiesProvide chat support to international clients through various platforms such as WhatsApp, Facebook Messenger, Telegram, Snapchat, Instagram Direct, Viber, KakaoTalk, Line, WeChat etc.Handle customer ...

About the JobWe are looking for a Senior Full Stack Developer to play a key role in our client's design, development, and special projects. The selected candidate will be responsible for ensuring all software solutions and en...

Greetings from IntouchCX!IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across...

About the JobIntouchCX is a global company with over 20,000 employees worldwide. We provide innovative and transformative customer support for some of the biggest brands in various industries with almost 30k+ users globally.W...

Roles and ResponsibilitiesProvide chat support to international clients through various platforms such as WhatsApp, Facebook Messenger, Telegram, Snapchat, Instagram Direct, Viber, KakaoTalk, Line, WeChat etc.Handle customer ...

About the JobWere looking for a Scheduling Specialist to work in partnership with both our Operations and Workforce Management Team to align the accuracy of original schedules to forecasted work volume. Reporting to the Manag...

About the JobWere changing the way people think about customer care, and we need your help!Were looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service ...

About the JobWe are looking for a Senior Test Lead who will have an opportunity to be part of the growing product development team that should own the responsibility to test plans, and implement and execute test cases. The id...

Roles and ResponsibilitiesProvide exceptional customer support through various channels (chat, email, and voice) to resolve customer queries and concerns.Work on multiple processes such as blended process, chat process, non-v...

Greetings from IntouchCX! IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across various indus...

About the JobThe MIS Analyst is an integral role within Global Service Desk and is responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, G-Suite...

About the JobWe are changing the way people think about customer service, and we need your help! Were seeking a Trainer to deliver training modules and run classes for our team members.Are you a leader with a passion to help ...

Roles and ResponsibilitiesHandle customer queries via chat, email, and non-voice processes.Provide excellent communication skills to resolve issues efficiently.Work on international chats from UK & US shifts (rotating wee...

As Dialer Manager, You WillBe responsible for the development and deployment of performance monitoring dashboards and skills assessment reporting in collaboration with other members of the Strategy Analytics Team and CDO.Supp...