Graduate (Any) with minimum of 1.6 - 5 years of work experience in an international BPO Banking process. Excellent understanding or an SME of KYC/AML/CDD experience is mandatory Flexible to work in night Shifts Excellent Oral & Communication skills in English.
Strong understanding of KYC/AML concepts/process
Maintain the necessary SLAs and report out to the team manager on a regular basis
Anticipates problems and recognizes when to deviate from standard practices
Seeking assistance or to resolve complex issues with the help of process knowledge
Adhere to project requirements and department objectives
To follow technical protocols and general procedures guided by department objectives
Effectively communicate to coordinate job specific information and to collaborate with team members
Participating in the training programs based on business needs
Attending team meetings or customer calls (if required)
To perform Quality Audits based on process requirements
Keyskills: KYC aml non voice process cdd international bpo anti money laundering edd customer service investment banking team handling sme banking operations accounting client onboarding team leading banking process due diligence review lexis nexis finance