Associate - HR Operations @ Amgen

Home > Hr Operations

Associate - HR Operations

Amgen
4 - 6 years
Hyderabad
3 months ago
Email to a friend
Report this job

Job Description

Scope:HR Staff Services is connecting staff, managers and local HR teams to Amgens global HR programs and tools. For all global HR questions, we are the place to go to!You will be responsible for providing global HR service center support.Accountabilities:

Ensure that inquiries are managed and customers are serviced according to service level agreements and local & global policies & procedures.

Act as a dedicated point of contact for our customers (staff, managers and local HR).

Ensure that HR transactions are processed according to global processes and compliance.

Act as designated subject matter expert on one or more of our expertise areas and be responsible for supporting to maintain our Knowledge base.

Responsibilities:

Provide excellent tier 1 customer experience to our stakeholders in accordance with Service Level Agreements on the initiation of HR transactions.

Log and manage cases, escalations and triaging to tier 2/3 using the ServiceNow case management system.

Represent HR Connect to all staff and provide, based on needs and requirements, training, presentations to staff/manager and HR.

Provides support and answers to staff and managers on Global HR self service tools, HR processes, HR systems, and HR policies.

Develop and maintain the knowledge database in close collaboration with the knowledge management team.

Identify improvements and optimizations in Tier 0 knowledge articles.

Be able to troubleshoot in more complex system inquiries and identify solutions.

Support managers and HR on workday transactions, data audits and UAT support.

Maintaining data confidentiality and governance.

Create and run reports in Workday and Servicenow

Suggest improvements on policies and procedures between service center sites and HR teams

Represent HR Connect in HR (global, regional, local) Projects and system & process improvements linked to Workday, BRAVO!, MAP (performance cycle) etc.

Building strong stakeholder relationships, collaborate and share best practices across Coe's and HR teams.

Skills And Experience:

4 to 6 years experience in Tier 1 HR operations, case management and Workday data administration.

Strong English verbal and written communication skills that are clear and concise

Keen attention to detail and ability to accurately process transactions and data.

Job Classification

Industry: Pharmaceutical & Life Sciences
Functional Area / Department: Human Resources
Role Category: HR Operations
Role: HR Analyst
Employement Type: Full time

Contact Details:

Company: Amgen Inc
Location(s): Hyderabad

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: workday hrsd hr operations case management servicenow joining formalities hr generalist activities hr policies leave management human resource management employee engagement induction recruitment hr processes global hr attendance management payroll

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Human Resource Executive/ HR Sr Officer

Titan Laboratories

2 - 7 years

Mumbai

5 days ago

₹ Not Disclosed

Associate HR

GSPANN

0 - 3 years

Hyderabad

5 days ago

₹ Not Disclosed

HR Executive Pharma Manufacturing

Ness

2 - 5 years

Sanand

6 days ago

₹ .5-4.25 Lacs P.A.

Human Resources ( HR ) Intern

Eduonix Learning

0 - 1 years

Mumbai

7 days ago

₹ Not Disclosed

Amgen

Kalam Academy is a coaching institute located in Jaipur, Rajasthan, India. The institute offers coaching for various competitive exams such as IAS, RAS, Teachers(Grade I,II,III), SSC, Bank, Othe Rajasthan Exam\r\nAll the courses offered by Kalam Academy Sikar include comprehensive study material

Associate - HR Operations @ Amgen

Home > Hr Operations