Assistant Manager- Client Success(RCM Only)
- Harris- Bizmatics
- 3 - 8 years
- Mumbai
- 5 days ago
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Job Description
Role & responsibilities :
- KPI Monitoring and Reporting: You will track and report on essential revenue cycle KPIs, including days in AR, denial rates, and overall AR, ensuring that clients are meeting their financial objectives. You will generate reports that provide insights into these KPIs, helping clients make informed decisions.
- Data-Driven Decision Making: You will analyze client data to identify trends, areas for improvement, and opportunities to optimize revenue cycle processes. Your data analysis will directly contribute to enhancing client outcomes.
- Client-Centric Solutions: You will anticipate client needs within the context of revenue cycle management and tailor solutions to improve their operational and financial performance.
- Communication and Problem-Solving: You will effectively communicate findings and insights related to KPI performance to internal teams and clients, while proposing data-driven solutions to address any identified issues.
- Task Management and Adaptability: You will manage multiple client accounts, prioritizing tasks effectively to meet client deadlines and adapting to varying client needs and challenges.
Preferred candidate profile :
Experience: 1-3 years of experience in a data analysis, client support, or similar role within the healthcare industry, with a focus on revenue cycle management and KPI tracking.
- Technical Skills: Strong technical skills, including proficiency in Microsoft Office Suite (especially Excel) and experience with data analysis and visualization tools.
- Familiarity with Revenue Cycle Management: Familiarity with healthcare revenue cycle management concepts and practices, and the ability to apply this knowledge to improve client outcomes.
- Client-Centric Mindset: Ability to understand and anticipate client needs within the revenue cycle management space and tailor solutions accordingly.
- Analytical Skills: Capable of analyzing client data to identify trends, areas for improvement, and opportunities to optimize revenue cycle processes.
- Technical Proficiency: Proficiency in utilizing data analysis and CRM tools to support client success activities, particular
Work Location -Mumbai-Vikhroli
Shift timing -Night Shift (6pm to 3am or 7pm to 4am)
Work Mode- Hybrid
Interested candidate can apply on below link:
https://harriscomputer.wd3.myworkdayjobs.com/1/job/Office---Mumbai-Vikroli/Assistant-Manager-Client-Success_R0030587
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: Harris- BizmaticsLocation(s): Mumbai
Keyskills: Client Success AR Revenue Cycle Management US Healthcare Denial Management Operations RCM Medical Billing
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