Key Success factors for an Individual:
Passion and drive to excel
Aggressive self-starter who inspires a diverse team
Hunger to learn and grow
Customer Orientation
What the Role involves :
The position holder will be managing a team of 5-6 individuals
Build and manage productive, professional relationships with clients
Accurately plan, forecast and achieve fortnightly, monthly client
retention and revenue targets from the assigned set of clients
Maximize revenue by upselling higher value services and achieve
fortnightly, monthly client retention and revenue targets
Systematic follow-up and time-bound closures
Prompt resolution of complaints
Daily 4-5 in person meetings (F2F) with clients onsiteRole & responsibilities
Keyskills: Upselling Negotiation Communication Skills New Client Acquisition Cross Selling Client Retention Client Relationship
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