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Customer Service Representative @ Shark Consultancy

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 Customer Service Representative

Job Description

    You will be joining Vasumatha Softech Solutions, a well-established digital marketing company based in India. As a Customer Service Representative, your main responsibility will be to provide top-notch support to our valued customers, ensuring their satisfaction through exceptional service. Your role will include addressing customer queries, resolving issues, and ensuring a positive experience for all our customers. To excel in this role, you should possess strong customer service skills, a deep understanding of customer satisfaction and experience, and excellent communication and interpersonal abilities. Troubleshooting and problem-solving skills are crucial for efficiently addressing customer concerns. Previous experience in handling customer queries and resolving issues is highly desirable. While not mandatory, knowledge of digital marketing and web design would be advantageous for this position. The minimum educational requirement for this role is a high school diploma or equivalent. If you are passionate about delivering outstanding customer support and creating positive customer experiences, we would love to have you on our team in Patna.,

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: Niharika solutions
Location(s): Jharkhand,

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Keyskills:   Customer Service Representatives Customer Support Customer Service Customer Satisfaction Customer Experience Interpersonal skills Troubleshooting Problem solving Digital Marketing Web Design

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Shark Consultancy

Shark Consultancy