Key Responsibilities:Coordinate and conduct the onboarding process for new employees Prepare and collect employment documents, contracts, and forms Schedule orientation sessions and ensure completion of training modulesAssist...

Roles and ResponsibilitiesProvide chat support to international clients through various platforms such as WhatsApp, Facebook Messenger, Telegram, Snapchat, Instagram Direct, Viber, KakaoTalk, Line, WeChat etc.Handle customer ...

About the JobWe are looking for a Senior Full Stack Developer to play a key role in our client's design, development, and special projects. The selected candidate will be responsible for ensuring all software solutions and en...

Greetings from IntouchCX!IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across...

About the JobIntouchCX is a global company with over 20,000 employees worldwide. We provide innovative and transformative customer support for some of the biggest brands in various industries with almost 30k+ users globally.W...

About the JobWe are looking for a Senior Test Lead who will have an opportunity to be part of the growing product development team that should own the responsibility to test plans, and implement and execute test cases. The id...

Roles and ResponsibilitiesProvide exceptional customer support through various channels (chat, email, and voice) to resolve customer queries and concerns.Work on multiple processes such as blended process, chat process, non-v...

Greetings from IntouchCX! IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across various indus...

About the JobThe MIS Analyst is an integral role within Global Service Desk and is responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, G-Suite...

About the JobWe are changing the way people think about customer service, and we need your help! Were seeking a Trainer to deliver training modules and run classes for our team members.Are you a leader with a passion to help ...

Roles and ResponsibilitiesHandle customer queries via chat, email, and non-voice processes.Provide excellent communication skills to resolve issues efficiently.Work on international chats from UK & US shifts (rotating wee...

As Dialer Manager, You WillBe responsible for the development and deployment of performance monitoring dashboards and skills assessment reporting in collaboration with other members of the Strategy Analytics Team and CDO.Supp...

About IntouchCXIntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions acros...

Greetings from IntouchCX! IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across various indu...

About the JobAre you looking for an exciting new challenge? IntouchCX is looking for you!As one of the worlds leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competi...

About the JobWere changing the way people think about customer service, and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier ...

High school diploma or equivalent (required)1 year of front-line contact center experience (preferred)1-2 years of Quality Assurance experience (preferred)Intermediate knowledge of MS Excel, MS Word and MS Office (required)Ab...

About the Job Were looking for a Senior Technical Associate for ensuring quality service is provided with every interaction. This role involves learning and maintaining the knowledge of our partners brand, phil...

About the JobWe are changing the way people think about customer service, and we need your help!We are seeking a Senior Financial Analyst to join our Finance team. Were looking for someone with the vision, experience and pass...

About the JobThe Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and develop...

About the Job Are you looking for an exciting new challenge? InTouchCX is looking for you! As one of the worlds leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and compe...

About the JobWe are seeking a Communications Skills Trainer to conduct soft skills and language training for new hires based on the roadmaps defined. The ideal candidate will also carry out floor support interventions.As Comm...

:We are looking for a talented and experienced Senior Full Stack Developer to join our clients development team based in Hyderabad. The role involves working on enterprise-grade applications that impact global ...

Professional Summary Highly skilled Image Editor / Retouching designer with minimum 3 years of experience in enhancing images, colour grading, image compositing, and post-production abilities. Expertise in Adobe suits, and a...

About the JobWe are seeking a Full Stack Developer to play a role in the design, development and special projects for the client. The selected candidate will be responsible for ensuring all software solutions and enhancements...

About the JobWe are changing the way people think about customer service by leveraging advanced AI and automation, and we need your help!The Vice President of Product is a senior leader who will craft, lead, and execute a mul...

About the JobThe Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer Service Representatives, and ensure quality service is provided in ev...

About the Job We are looking for a Human Resource Business Partner (HRBP) Team Lead who will be the main point of contact for all stakeholders of the organization, and be able to mentor and guide the junior HRBP members of th...

About the Job We are revolutionizing the perception of customer service and are in need of your assistance. Currently, we seek a Financial Analyst responsible for analyzing and reporting financial data to executives to enhanc...

About the JobThe Assistant Manager of Training is responsible for developing and implementing training programs for employees.The ideal candidate will create tailored training plans, and implement various training methods to ...