Floor Manager
- ICICI Lombard
- 1 Positions
- Mumbai
- 3 months ago
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Job Description
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Assist the Store Manager in ensuring smooth daily operations as per company policies.
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Interact with every customer, understand their needs, and recommend suitable products through effective salesmanship.
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Collect customer feedback and report it to improve overall service quality.
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Report and follow up on maintenance issues impacting customer experience.
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Support timely and accurate submission of operational reports.
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Handle inventory efficiently and reduce stock variances.
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Maintain cleanliness, hygiene, and uniform standards in the outlet.
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Meet assigned targets while adhering to all company rules and operational procedures.
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Oversee security measures including cash handling, key management, and stock control.
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Implement visual merchandising guidelines consistently.
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Ensure all staff members are well-trained in product knowledge, promotional schemes, and customer service expectations.
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Supervise staff to ensure optimal performance across sales, service, security, presentation, merchandising, and stock management.
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Identify and support potential team members for internal growth opportunities.
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Experience: 2 to 7 years in retail or other customer-focused industries.
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Skills: Strong leadership, sales, communication, and problem-solving abilities.
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Location Flexibility: Should be open to working at any outlet location in Mumbai.
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Work Ethic: Goal-oriented, customer-focused, and team-driven.
Position: Floor Manager
Location: Mumbai
Experience: 27 years (preferably in Retail, Hospitality, or Hotel Industry)
Salary: Up to 40,000 per month (based on interview performance) + Performance Incentives
Industry Preference: Retail / Hospitality / Hotel (Mandatory)
Role Objective:
To support the Store Manager in ensuring 100% customer satisfaction, driving sales, maintaining store standards, and optimizing profitability.
Key Responsibilities:
Retail Operations
Team Management
Candidate Profile:
Employement Category:
Employement Type: Full timeIndustry: OthersRole Category: OthersFunctional Area: Not SpecifiedRole/Responsibilies: Floor ManagerContact Details:
Company: Mumbai WinesLocation(s): Mumbai
Keyskills: presentation security service sales stock management merchandising manager
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ICICI Lombard
ICICI Lombard General Insurance Company Limited ICICI Lombard General Insurance Company Ltd is India's leading private sector general insurance company. We are a 74:26 joint venture between ICICI Bank Limited and Lombard Canada Inc. As a part of ICICI Group, we are well known for our innova...
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