Manager Enterprise KAM @ Shiprocket

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Manager Enterprise KAM

Shiprocket
8 - 13 years
Noida, Gurugram
12 days ago
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Job Description

Job Type: Permanent Job Title: Manager-Enterprise KAM Location: Gurgaon Reporting Into: Associate Director Educational Qualification:

Graduate/ post Graduate. Role Overview:

Shiprocket is looking for a dynamic manager - National KAM with 8 years to 10 years of experience, Team to drive client retention, shipment growth, and revenue expansion across key accounts. This role involves managing and nurturing client relationships, leading a team of Key Account Managers, and ensuring delivery of growth targets. The role requires strong collaboration with cross-functional teams including operations, finance, product, and tech to ensure seamless service and client satisfaction. Duties and Responsibilities:

Drive client retention, and satisfaction for national accounts.

Lead shipment volume growth and revenue expansion from existing clients.

Build and manage strong relationships with key stakeholders and decision-makers.

Manage and mentor a high-performing team of Key Account Managers.

Collaborate with cross-functional teams to resolve issues, drive operational excellence, and deliver tailored solutions.

Skills required :

8 years to 10+ years in KAM/Client Success roles with 3-4 years in team management.

Proven track record in client retention, revenue, and shipment growth.

Strong leadership, relationship management, and problem-solving skills.

Experience in logistics, SaaS, e-commerce, or tech-driven industries preferred.

Job Classification

Industry: Courier / Logistics
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Shiprocket
Location(s): Noida, Gurugram

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Keyskills: Relationship management Client satisfaction Team management Operational excellence Client retention SAAS E-commerce Revenue expansion Associate Director Logistics

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Manager Enterprise KAM @ Shiprocket

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