About the JobWe are changing the way people think about customer care, and we need your help!Were seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated Intouc...

The ideal candidate for this position should possess experience in using the Calabrio WFM tool. Your communication skills, both verbal and written, should be strong as this role involves regular interaction with end clients. ...

Genpact is a global professional services and solutions firm that is dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 individuals across more than 30 countries, we are motivated by curi...

Position: RTA/Workforce Management (Call Center/BPO)Location: Pune24*7, BPOJob Summary:As an RTA/Workforce Management (WFM/RTA) consultant , you will play a crucial role in optimizing workforce efficiency and ensuring the smo...

Job Summary: We are hiring a highly analytical and detail-oriented WFM Real-Time Analyst (RTA) to join our Workforce Management team. The ideal candidate will be responsible for monitoring real-time queue performance, ensuri...

About Airbnb: Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment...

About Airbnb: Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment...

About the JobThe Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.As Senior Re...

Manager Workforce Management (WFM)IGT Solutions Pvt. Ltd. Location: Pune, India Shifts: Rotational (24x7 environment) Company ProfileIGT Solutions Pvt. Ltd. is a leading IT and BPM services provider, specializing in the Tr...

Manager Workforce Management (WFM)IGT Solutions Pvt. Ltd. Location: Pune, India Shifts: Rotational (24x7 environment) Company ProfileIGT Solutions Pvt. Ltd. is a leading IT and BPM services provider, specializing in the Tr...

Contact: Khushi@wissenpro.com | 8712650628 Manage and guide a team of Capacity Planning / Scheduling Align schedules with staffing needs and operational metrics. Collaborate with WFM Scheduling for schedule enhancements. A...

Contact: Khushi@wissenpro.com | 8712650628 Open Positions:Analyst Planning & SchedulingSr. Supervisor WFM / RTM / RTAAnalyst - ForecastingSr. Planning AnalystIntraday Supervisor - RTMRTA - Real Time AnalystSupervisor - ...

Join Our Team at Legion WFM! Are you a seasoned Legion WFM Consultant with 3 to 14 years of experience? We are looking for top talent to lead and enhance our team across Pan India.Please share your profile with lav-lalankum...

Job Summary:We are seeking a highly analytical and organized WFM Forecasting & Scheduling Manager to join Workforce Management Analytics team. This role is responsible for developing accurate short-term and long-term fo...

Role & responsibilities We are looking for a detail-oriented and technically proficient WFM Reporting Specialist to join our internal Workforce Management team. In this role, you will be responsible for delivering accurat...

We make sure we get the best of the best, after all, we are a ridiculously good company so we make sureour employees are top notch. Now, we need your full concentration because its time to imagine whatit’s like being a WFM RT...

Position: RTA/Workforce Management (Call Center/BPO)Location: Gurgaon24*7, BPOJob Summary:As an RTA/Workforce Management (WFM/RTA) consultant , you will play a crucial role in optimizing workforce efficiency and ensuring the ...

Job Title: Sr. Supervisor, WFM . Role and Key Responsibilities: The Sr Supervisor an experienced WFM professional, who fosters a culture of excellence for the scheduling, forecasting, real...

Skills Required :Workforce Management, Workforce Planning, Forecasting, SQL, Advanced Excel,Job ClassificationIndustry: Courier / LogisticsFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Fu...

Develop actionable, proactive metrics that drive forecasting capabilities and strategic insights. Design reports, scorecards, dashboards, and ad hoc analyses that deliver workforce insights and KPIs. Effectively manage inter...

Team Leadership and Management: Lead, mentor, and develop a team of WFM professionals, including planners, schedulers, and analysts. Conduct regular performance reviews, provide feedback, and support professional developmen...

Position: RTA/Workforce Management (Call Center/BPO)Location: Pune24*7, BPOJob Summary:As an RTA/Workforce Management (WFM/RTA) consultant , you will play a crucial role in optimizing workforce efficiency and ensuring the smo...

We're Hiring! Join the Team at IGT Solutions Pvt Ltd Location: Pune | Shifts: RotationalAre you passionate about data, reporting, and the travel industry? Were looking for a Lead Associate-WFM(RTA) to join our growing tea...

Job Title: Deputy Manager WFM Capacity Planning : We are looking for an experienced Deputy Manager to lead workforce planning and capacity analytics for a large-scale global contact centre. This role is idea...

Position: RTA/Workforce Management (Call Center/BPO)Location: Pune24*7, BPOJob Summary:As an RTA/Workforce Management (WFM/RTA) consultant , you will play a crucial role in optimizing workforce efficiency and ensuring the smo...

Roles and ResponsibilitiesManage workforce management (WFM) processes to ensure efficient scheduling, forecasting, and real-time analysis.Analyze data from various sources such as Genesys, Real Time Analysis (RTA), and other ...

Position: RTA/Workforce Management (Call Center/BPO)Location: Pune24*7, BPOJob Summary:As an RTA/Workforce Management (WFM/RTA) consultant , you will play a crucial role in optimizing workforce efficiency and ensuring the smo...

If interested, please fill the below form to applyhttps://forms.office.com/r/41A93Z0RMNResponsibilitiesMonitor agent schedule adherence using real-time adherence software and call out non-adherent events to Operations throug...

Job Title: Workforce Management (WFM) and Scheduling Associate Location: Pune/ Hybrid Department: Recruitment Operations Reports To: Prashant Pandey Employment Type: Full-time About the Role: We are seeking ...

Position: RTA/Workforce Management (Call Center/BPO)Location: Pune24*7, BPOJob Summary:As an RTA/Workforce Management (WFM/RTA) consultant , you will play a crucial role in optimizing workforce efficiency and ensuring the smo...