" About the Job We are looking for a Human Resource Business Partner (HRBP) Team Lead who will be the main point of contact for all stakeholders of the organization, and be able to mentor and guide the juni...

About the JobWere changing the way people think about customer service, and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier ...

Responsible for new hire inductions/orientations, gathering post induction feedback, exit feedback, help in retention management etc.Actively engage the associates through structured interactionsOwn the Intouch Conn...

Job Title: Quality Analyst Quality Analyst: Hyderabad, India Overview of Position: We are seeking a Quality Analyst to focus on building test cases, handling manual testing, and executing regression testing to maintain sof...

About the JobAre you looking for an exciting new challenge? IntouchCX is looking for you!As one of the worlds leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competi...

Greetings from IntouchCX! IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across various indus...

About the JobThe Senior software developers are responsible for designing, testing, and implementing new and updated software programs. Their job is to ensure all projects are completed on time and to company specifications.A...

About IntouchCXIntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions acros...

About the JobThe MIS Analyst is an integral role within Global Service Desk and is responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, G-Suite...

About the JobWere changing the way people think about customer care, and we need your help!We’re looking for a Team Lead (Supervisor) to provide front-line direction to our Customer Service Representatives (CSRs), ensuring ...

About the RoleWe are looking for a highly motivated and articulate International Chat Support Executive to join our global support team. In this role, youll be the frontline of our brand, engaging with customers across time z...

About the JobWe are looking for a dynamic and analytical Senior Capacity Planner with strong client-facing skills to join our Workforce Management team. This role will play a key part in driving operational efficiency through...

About IntouchCXIntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions acros...

" About the Job We are changing the way people think about customer service, and we need your help! We are seeking an Accounting Assistant to join our Accounting Payroll team. We re looking for someone with the vision, e...

" About the Job We are seeking a Quality Assurance / Training Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportuni...

" About the Job The MIS Analyst is an integral role within Global Service Desk and is responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence (BI...

About the JobThe Product Trainer is responsible for delivering process training content to the new hires using different learning platforms to increase learners' engagement, knowledge, skills, and efficiency.As Product Traine...

" About the Job We are changing the way people think about customer service, and we need your help! We re looking for a Resource Planner to join our Workforce Team, who supports IntouchCX s resource planning initiatives ...

About the Job We are looking for a knowledgeable and experienced NICE IEX Administrator to join our team. The ideal candidate will be responsible for the administration and management of the NICE IEX platform, ensuring opt...

About the JobWere looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a goo...

About IntouchCXIntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions acros...

About IntouchCXIntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions acro...

About the JobThe Director of Special Projects is a strategic leadership role responsible for delivering insights and analytics to the C-Suite and management teams. This role is pivotal in shaping and enhancing customer experi...

About Us:At Intouch CX, were revolutionizing how people think about customer service and we need your help! Were looking for a motivated Capacity Planner to join our dynamic Workforce Team. If you're someone who thrives in a...

Job Title: Product TrainerAbout the Role:We are looking for a passionate Product Trainer to join our team! In this role, you will deliver training sessions for new hires, create learning content, support day-to-day training n...

Job Title: Scheduling Analyst Location: Hyderabad Department: Workforce Management / OperationsEmployment Type: Full-timeReports To: WFM Manager / Operations HeadJob Summary:We are seeking a detail-oriented and analytical S...

About the JobThe Business Analyst (Analytics) plays a crucial role in enhancing the efficiency and effectiveness of business operations. This position is vital in ensuring the successful progression of projects and the seamle...

About the JobThe Business Analyst (Analytics) plays a crucial role in enhancing the efficiency and effectiveness of business operations. This position is vital in ensuring the successful progression of projects and the seamle...

Job TitleQuality Team LeadLocationAPAC - HyderabadDepartmentQuality - Center for Operational ExcellenceOverview of PositionSupervisors, Team Leads, or Team Managers in Customer Support and/or Technical Support experience of a...

About IntouchCXIntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions acro...