Greetings from IntouchCX! IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across various indus...

About the JobAre you looking for an exciting new challenge? IntouchCX is looking for you!As one of the worlds leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competi...

About the Job Are you looking for an exciting new challenge? InTouchCX is looking for you! As one of the worlds leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and compe...

About the JobWe are seeking a Full Stack Developer to play a role in the design, development and special projects for the client. The selected candidate will be responsible for ensuring all software solutions and enhancements...

About the JobWe are changing the way people think about customer service by leveraging advanced AI and automation, and we need your help!The Vice President of Product is a senior leader who will craft, lead, and execute a mul...

About the JobThe Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer Service Representatives, and ensure quality service is provided in ev...

About the Job We are looking for a Human Resource Business Partner (HRBP) Team Lead who will be the main point of contact for all stakeholders of the organization, and be able to mentor and guide the junior HRBP members of th...

About the Job We are revolutionizing the perception of customer service and are in need of your assistance. Currently, we seek a Financial Analyst responsible for analyzing and reporting financial data to executives to enhanc...

About the JobThe Assistant Manager of Training is responsible for developing and implementing training programs for employees.The ideal candidate will create tailored training plans, and implement various training methods to ...

About the JobWere searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campuss overall strategic direction. This role will execute day-to-day opera...

Were searching for a Real Time Analyst Supervisor to lead our RTA Team as they monitor and make changes to positively affect the performance of our Customer Service Representatives. Were looking for someone with a good unders...

About the JobThe Human Resource Generalist (Employee Relations Specialist) is responsible for providing positive employee relations through various functions in support of operational goals and objectives for overall organiza...

About the JobThe Global Corporate Recruiting team is a dynamic group responsible for the sourcing, recruiting, and assessment of all of our new leadership and salaried positions, from Team Leaders and Trainers to Executive po...

About the JobWe are looking for an experienced Critical Incident and Problem Manager to join our IT Infrastructure team. This role is critical in ensuring the high availability and stability of our systems by driving the reso...

About the JobWe are looking for a dynamic and analytical Senior Capacity Planner with strong client-facing skills to join our Workforce Management team. This role will play a key part in driving operational efficiency through...

About the JobThe Business Analyst plays a crucial role in enhancing the efficiency of business operations, ensuring the successful progression of projects, and the seamless operationalization of business processes. The role i...

About the JobWe are seeking a QA Automation Developer to join our dynamic team. This role will be responsible for developing automated end-to-end tests using Cypress, ensuring the reliability and performance of software appli...

About the JobWe are looking for a Site Security Facilitator who will manage and ensure compliance with our client contractual requirements and participate in client audits.As Site Security Facilitator, You WillUnderstand &...

About the Job The Director of Special Projects is a strategic leadership role responsible for delivering insights and analytics to the C-Suite and management teams. This role is pivotal in shaping and enhancing customer exper...

About the JobWere looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a goo...

About the Job The Service Desk Manager (SDM) plays a critical role in the IntouchCX Global Service Desk team and will oversee the day-to-day activities of service-desk operations, ensuring users and business teams receive the...

About the JobWere changing the way people think about customer service, and we need your help!Were looking for a Quality Assurance Team Lead to be responsible for recording, reviewing and evaluating production objectives and ...

About the JobWe are seeking a Full Stack Developer Team Lead with an entrepreneurial mindset, a fearless attitude and a passion to take software technology to the next level. The ideal candidate will ensure all projects are d...

Sales Order Processing/ Sales Support EV Solutions Division- Domestic RegionRoles: Sales Support Person responsible for sales operation and order processing activity in Electric Vehicle Solutions Industry (Charging Cables, EV...

About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions acro...

Roles and ResponsibilitiesHandle customer queries via email, chat, and non-voice processes.Provide excellent communication skills to resolve issues efficiently.Work on international chats from our US office location.Maintain ...

About the Role:We are hiring a Global Service Desk Manager to lead our 24/7 IT Service Desk operations across multiple regions. In this role, youll manage daily support activities, ensure timely resolution of issues, monitor ...

Role & responsibilities Hiring For Intouch CX......(Freshers & Experienced are Eligible)Mega Walkin Drive for International Chat Process!!Experience: 6months- 3 years in international Chat Process (Dual Chat)Candidate...

:We are hiring energetic and customer-focused professionals for our International Chat Support The role involves handling multiple customer queries simultaneously through live chat, ensuring timely and effect...

Business Analyst (Automation)APAC - HyderabadCenter for Operational ExcellenceThe Business Analyst supports the business by providing insights for strategic decision-making and achieving corporate goals, while also aiding in ...